Hotel 4-Star di New Jersey, United States

For being such an expensive high end hotel I did expect things to be cleaner in the hotel room. You could see the basic easy perimeter of cleaning in the bathroom especially. There were some stains on the bedding as well that instantly gave my face a look. Arrived on a Friday evening and checked out for a late departure and no one was ever in our room to restock so we had to call and ask for more towels which wasn’t that big of a deal we just had a lot of garbage in our room from the weekend and a mound of dirty towels. It was an extremely busy weekend there as we were there for volleyball tournament and everything was pretty much booked up! I think the “resort fees” were really unnecessary as we didn’t even get to do much and my kids just all walked around and people watched and paying $1000 just for the regular hotel price is enough. It was a stay to play event so we had no other options in staying elsewhere. Restaurants inside were mediocre and outrageously expensive!! I just felt like it was a money pit and that’s the only intention it had. We were on the 15th floor and did get a great view of the sunrise/sunset right around the corner from our hotel door and I think that was the only thing we actually enjoyed there.

The front desk people is not friendly at all, but the locations is not bad, no matter you are doing stuff in NYC or NJ.

Outstanding! Everything was perfect from the staff to the room and the shuttle. The room was super clean and the staff were so kind. I highly recommend staying there, particularly for those who are travelling from/to Newark airport. It is located by it and offers a free shuttle service every 30 minutes.

The rooms are quite new and spacious. After landing, you have to go to a designated airport pickup point, but for departure, you can go directly to the terminal. The hotel breakfast is pretty poor, which is a common issue with American hotels – not only is the quality lacking ☹️, but it's also presented very unattractively.

The room we checked in did not prepared well. The sink is clogged and no power supply for coffee maker. However, they did change a new room for us. Good for the backup. Nothing to complain.

The hotel service is very bad. Takes so long just check in when I was the only one checking in at that time. It was at 1 am checked in. They gave me a room in which someone is already inside the room. So they apologize and gave me free upgrade to suite room. Finally can get a room at almost 3am. It was very sucks.

The staff was welcoming. The view is amazing and the room is a lot bigger than expected. The location is also nice cuz there’s a bus stop right in front of the hotel where you can take route 148 to the Port Authority Bus Terminal, which takes less than half an hour. I would really recommend and will definitely book again!

Great hotel with a nice view. Close to downtown Philly for the convention center. Would definitely recommend this hotel.

This is a well located, reasonably priced property. A big shout out to the bartender and the breakfast staff. They went out of their way to make me feel at home. Also, this is a large hotel and might be challenging for anyone with mobility issues. Interestingly, from the main lobby, it’s quite a walk to the nearest elevator. I do think they need to streamline the check in. They were training a new employee, which I have no issue with. There was one employee being trained and two others showing him what to do. When I arrived, there were more than twenty people in line. That was the only check in option. We all waited (patiently!) while each person was checked in at a snail’s pace. There was no “bear with us” or $5 off a drink for the extra wait. This falls far short of the Hilton brand as I know it.

Very comfortable and spacious room with a view of the Hudson River, directly facing Manhattan's charming city skyline. The PATH station is right outside the hotel, and it's just one stop to the World Trade Center. Much better value for money than staying in Manhattan. I'd definitely choose to stay here again next time I visit New York.