Hotel 3-Bintang di Conwy, United Kingdom

Convenient location and good view of the sea. Only problem is the room - not sound proof from people walking outside or coughing next door. Carpets with stain and smells moldy, all other surfaces luckily look clean.

My wife and I stayed at The Grand hotel from 03/05/24 to 06/05/24. The location of this hotel is excellent with lovely views over the Irish sea. I paid extra for a sea view as we wanted to look out over the sea. When my wife and I entered the room after checking in we found that the room and the bathroom were very clean and tidy, we couldn't fault the cleanliness. Our room had a kettle and a coffee machine which was good, but Kenco coffee, which is not so good, bad tasting coffee. Also, in the room is mobile electric radiators, which we did use even though it was the month of May! Also, there was always plenty of hot water to have a nice warm shower.That's the plus side of my review. Now the negative side: The hotel itself is old, in its heyday, I think that it would have been a very impressive building. But now in 2024, it needs a good refurbishment which would cost £millions. We noticed in the bedroom that was allocated to us that there were no bedside tables/cabinets, also, no bedside lights. This, we thought, was rather strange as every hotel that we have stayed in has bedside lamps. The bedroom furniture was kind of weird. As my wife said: ” it looks like the hotel owners have bought it from a charity shop”! See photos attached. Another negative is that the hotel doesn't have its own parking facilities. Residents are required to park in the street and at a daily cost of £7, which I had to pay for 2 days, as the third day we checked out before 10am. We only discovered after arriving in the hotel that there is no wifi in the rooms! Both of us were shocked by this to say the least. But, if guests want wifi access in the rooms then they have to pay. I think that reception told us that it's £7.00 or £7.50 per day! After paying £423 for 3 nights I thought that it was outrageous for the hotel reception to ask for £7.50 for wifi access. But they said that it is the owner's policy, owner being Britannia. Well, Britannia didn't get £7 - £7.50 from us. So; we will definitely avoid staying at a hotel in the future which is owned and run by the Britannia Group, unless they change their wifi policy for their rooms.

Nice and familiar hotel. Good location.

擁有非常非常好的員工，房間的設施可能會有點老化，及時的反饋能夠得到迅速的服務，如是短時間內無法解決的情況會幫助更換房間。房間內的網絡信號會較弱（會有Wi-Fi/流量使用困難的情況，這是建築物本身的問題導致的，網絡在G層的信號很好） 出門右邊就是海灘。左邊的橫街有很多餐廳，當然酒店裡也可以就餐（酒店深受當地老人們的喜愛，晚上會有音樂活動（不知道是否固定）

Although good view, the walls between rooms are useless, There is no privacy you can hear the slightest sound from next door. This really is a big problem especially when next door has their TV on very early in morning....Window needs netting.

The breakfast is very delicious and fruits are very fresh. The suite is very large and comfortable. Sue is very nice and all services are excellent.

A lift available to all floors, room was nice and clean, en-suite was also clean and tidy with underfloor heating, which was a nice surprise., reception area was nice and tidy too, shown how to use the front door as it gets locked in the evening. Chose to eat breakfast at the hotel, full breakfast from £8.50p with a vegetarian option, no evening meals available but other hotels near by and some pubs serve food. Saturday morning I went around the Great Orme it really does have fantastic views, benches are dotted around so you can sit and take in the views.

first staff we met at the front dest was not friendly which gave a bad first impression, however all other staffs afterwards have been great.

Excellent breakfast served by very friendly staff led by a chatty do any thing for you manager. Parking available for a couple of cars in hotel back yard at £5 per night

All good!

Convenient location and good view of the sea. Only problem is the room - not sound proof from people walking outside or coughing next door. Carpets with stain and smells moldy, all other surfaces luckily look clean.

My wife and I stayed at The Grand hotel from 03/05/24 to 06/05/24. The location of this hotel is excellent with lovely views over the Irish sea. I paid extra for a sea view as we wanted to look out over the sea. When my wife and I entered the room after checking in we found that the room and the bathroom were very clean and tidy, we couldn't fault the cleanliness. Our room had a kettle and a coffee machine which was good, but Kenco coffee, which is not so good, bad tasting coffee. Also, in the room is mobile electric radiators, which we did use even though it was the month of May! Also, there was always plenty of hot water to have a nice warm shower.That's the plus side of my review. Now the negative side: The hotel itself is old, in its heyday, I think that it would have been a very impressive building. But now in 2024, it needs a good refurbishment which would cost £millions. We noticed in the bedroom that was allocated to us that there were no bedside tables/cabinets, also, no bedside lights. This, we thought, was rather strange as every hotel that we have stayed in has bedside lamps. The bedroom furniture was kind of weird. As my wife said: ” it looks like the hotel owners have bought it from a charity shop”! See photos attached. Another negative is that the hotel doesn't have its own parking facilities. Residents are required to park in the street and at a daily cost of £7, which I had to pay for 2 days, as the third day we checked out before 10am. We only discovered after arriving in the hotel that there is no wifi in the rooms! Both of us were shocked by this to say the least. But, if guests want wifi access in the rooms then they have to pay. I think that reception told us that it's £7.00 or £7.50 per day! After paying £423 for 3 nights I thought that it was outrageous for the hotel reception to ask for £7.50 for wifi access. But they said that it is the owner's policy, owner being Britannia. Well, Britannia didn't get £7 - £7.50 from us. So; we will definitely avoid staying at a hotel in the future which is owned and run by the Britannia Group, unless they change their wifi policy for their rooms.

擁有非常非常好的員工，房間的設施可能會有點老化，及時的反饋能夠得到迅速的服務，如是短時間內無法解決的情況會幫助更換房間。房間內的網絡信號會較弱（會有Wi-Fi/流量使用困難的情況，這是建築物本身的問題導致的，網絡在G層的信號很好） 出門右邊就是海灘。左邊的橫街有很多餐廳，當然酒店裡也可以就餐（酒店深受當地老人們的喜愛，晚上會有音樂活動（不知道是否固定）

The breakfast is very delicious and fruits are very fresh. The suite is very large and comfortable. Sue is very nice and all services are excellent.

Although good view, the walls between rooms are useless, There is no privacy you can hear the slightest sound from next door. This really is a big problem especially when next door has their TV on very early in morning....Window needs netting.

first staff we met at the front dest was not friendly which gave a bad first impression, however all other staffs afterwards have been great.

A lift available to all floors, room was nice and clean, en-suite was also clean and tidy with underfloor heating, which was a nice surprise., reception area was nice and tidy too, shown how to use the front door as it gets locked in the evening. Chose to eat breakfast at the hotel, full breakfast from £8.50p with a vegetarian option, no evening meals available but other hotels near by and some pubs serve food. Saturday morning I went around the Great Orme it really does have fantastic views, benches are dotted around so you can sit and take in the views.

Excellent breakfast served by very friendly staff led by a chatty do any thing for you manager. Parking available for a couple of cars in hotel back yard at £5 per night

景觀很棒，值得入住。早餐也很好，大份。

My dad and I stayed at Bryn Y Don in Llandudno, and it was lovely! The location is spot-on—really close to the promenade and the pier and everything we wanted to see. The staff were super friendly and helpful. Breakfast was served right on time every morning, and it was tasty and fresh. Overall, very nice place to stay at.

Nice and familiar hotel. Good location.

All good!

Lovely hotel at good location, around 10 mins walk to the town centre. I love the swimming pool, sauna & steam room, excellent facilities. And the food there was good too!

It was a clean hotel in a nice area, beautiful views and good access to the surrounding activities

Very good environment and Breakfast.