Hotel 3-Star di Gunma Prefecture, Japan

Stayed for 2 nights in early Dec 2024. Booked the mountain view twin room with cypress bath which comes with both dinner and breakfast. The ryokan styled hotel is located diagonally opposite from the shibukawa bus stop and about 5 mins walk (turn right from the hotel) to the Ikaho stone steps around the mid section of the steps. The hotel is old ryokan style but well maintained and does not see much wear and tear. The lobby which is on the 3rd floor (ground level) is big. No shoes allowed in the hotel, guests have to deposit their shoes at the entrance. Staff were all friendly and polite though not all can speak well in English. They do go much more to make you feel at home. Yutaka is provided at the lobby. My room which is located on the 4th floor corner is considered big. Old styled ryokan kind of design but with western bed. Though the room is laid with tatami on the floor but can still hear people walking if they area heavy or run. Corridor noise does filter in as well but muffled. Unblocked view of the mountain as the hotel sits on an elevated hill. I would recommend to stay with mountain view. The cypress bath can fit 2 person but takes a while to fill, I rather go to the public onsen. Besides the usual amenities, they even provide face wash, face moisturiser, etc in the room. Safe box is provided in the room as well. Wifi seems weak. No place in the bathroom however to hang your clothes or towel. There is an indoor onsen on the first floor and an outdoor one on the 8th floor. The onsen are gender separated. They rotate the male and female onsen on the first floor though both has the same look and facilities. The onsen on the 8th floor has a nice view of the city but no shower facilities. There is a massage chair on the first floor as well. Breakfast and dinner are served on the 2nd floor. I would not say that this is the best, but definitely delicious and sufficient. Check in at 3 pm and check out at 10am which I find a bit too early. Hope they can consider to extend. Overall I would recommend this place to stay if you are coming to ikaho.

It was my wife’s birthday hotel helped me arrange a special case. I have stayed 5+ times it has becomed very tourist mostly foreigners and my only complaint was little control over etiquette people taking photos and wearing swimsuits

The hotel facilities are a bit old, but the location is excellent. The front desk even has staff who speak Chinese, and there's a great selection of free yukata to choose from right next to the front desk. Both breakfast and dinner are buffet-style, and the restaurant offers a rich variety of food, including all-you-can-drink draft beer.

We had an amazing and relaxing stay! We truly loved it and had a wonderful night surrounded by serene nature. The view was absolutely beautiful — the lake is just right in front of the hotel! The place is spotless and very well maintained. But what truly made our stay special was the incredible staff. A big shoutout to Mr. Ozu, the General Manager, for going the extra mile with his thoughtfulness! When he learned that we were heading to the ropeway the next day (and that there were no bus trips on weekdays), he kindly offered us a ride. He was also genuinely concerned about our hike and overall safety — so heartwarming! Since we didn’t get the dinner package and there was only one restaurant nearby that closed at 4 p.m., we decided to get a takeout for dinner. My friend also asked if there was a nearby café to buy a cake for my birthday, but there wasn’t any. Later that evening, after we came back from the onsen, someone knocked on our door and surprised us with a complimentary cake! They said it was because we didn’t have dinner and they wanted to celebrate my birthday. Awwww! Such a thoughtful and sweet gesture! 🎂💖 In the morning, Mr. Ozu even gave us taxi numbers and the bus schedule for Yumoto Onsen, making sure our travel plans went smoothly. Truly amazing hospitality — we felt so cared for and appreciated throughout our stay! 🌿✨

You need to wear slippers to get in. The staffs can only speak little english, but they are very kind and polite. The room is huge, it's like an apartment. It also has nice snow view from window. And the location is very close to the main road. It also close to the bus station. The dinner and breakfast also tasty. Japanese fine dining haha.

A pretty decent Onsen. Just that the staff couldn’t speak much English and we had a hard time trying to understand the dinner flow. And the amenities at the onsen bath are quite limited.

Highly recommend staying for two consecutive nights; the outdoor onsen in the snow was amazing! We stayed in a nine-person room, split into two separate spaces, and the rooms were very spacious. The 'one night, two meals' package for two days offered delicious and varied meals. On our last night, we added the all-you-can-drink option for less than 500 NTD per person, which was incredibly good value. Plus, there were free noodles available until 10:30 PM!

The surroundings are exceptionally quiet, making it ideal for relaxation or even a bit of meditation. It may not be the best choice for families with children, as there are very limited amenities catered for them. Service, however, was outstanding. The staff went above and beyond — when my rental car had a brake light issue, they noticed it before I did, stepped in to assist, contacted the rental company, and ensured it was resolved the very next morning. That level of attentiveness is rare. Location-wise, it is quite remote. There’s little within walking distance, so getting around or finding food requires some planning. But if you’re here for peace and an onsen experience, that quiet isolation becomes part of the appeal. A memorable stay overall, especially for those seeking calm, comfort, and genuine hospitality.

Our overnight stay at this hotel in Kusatsu was simply the best we've experienced in Japan. We arrived a bit early and we were allowed to check in before 3 as there was a room available. The service was excellent, and the room was spacious, complete with all the amenities we needed. Although the shower was located downstairs in the private onsen, it was never crowded, and I had the onsen all to myself. The hotel also provided us with yukatas, adding a lovely traditional touch to our stay. Breakfast was served in our room in the morning, and the staff graciously accommodated our request to change the breakfast time, as we wanted to visit an onsen that opened at 9 AM. The hotel was impeccably clean, and we slept like babies that night. I would love to stay here again on our next visit to Kusatsu. とても良い所でした、有難う 😊❤️

The room was spotless, and the staff were incredibly kind! The hotel's proximity to Yubatake and convenience stores was a huge plus. We also enjoyed a complimentary light breakfast in the morning!