Hotel 3-Star di New Jersey, United States

The hotel is very good, one room and one living room with kitchen and dishwasher. Better than the hotel

Ok so first let me just say for the price we paid on the days we went. It wasn't horrible. I would go back BUT YMMV so this was my experience. Location was great. Right on the boardwalk and an easy walk to Hard Rock when we went to the concert. Service was meh. The only time I had a friendly anyone in the establishment was the woman who checked us out. Everyone else that we interacted with were either disinterested or perfunctory. No help on where to find our rooms, no help on any services offered. We didn't even get the annoying (did you want to sign up for our card?) that you get in ****** hotels. I guess that was a plus. From my understanding we were on the ”older side” of the establishment. But regardless, staying on an entire floor that says non smoking it smelled of smoke. both cigarettes and ****. I don't care if you do either but I do care to smell either in my room or right outside my door (defeats the whole purpose of non smoking). Everything is dated which is whatever. but the blinds didn't work the coffee maker wire was too short for the ”dresser” so you had to keep moving it to the nightstand to use it. The room itself was relatively clean although the back of the nightstands hadn't been touched in a long time with all that accumulation of dust. Its design is just...weird. like so much random open area. I guess you can dance there lol. The ”dresser” didn't have drawers it had...like cubby holes. We didn't use them seemed pointless. I didn't even bother with the tv it was too far away and faced away from any sitting area (again weird layout). The ****** itself was ok. Nothing crazy although I did like that rotating bar they had. But again. EVERYWHERE just reeked of smoke. To use a comparison, at Hard Rock when you were on the ****** side sure people smoked there (i get it) but the hotel side of things smelled clean refreshing and airy. In the end, manage expectations and you'll be fine. If you are a smoker I am sure you will be fine too. If all you plan to do is sleep there its fine (although we were on the 7th floor and could still hear the music bumping below but the music was good so w/e lol) It works, again its not horrible. Its definitely 2.5-3 star range.

It was helpful that they were able to accommodate connecting rooms. We were in the Havana Tower. We booked run of the house, which was a king bed in the hold tower. To upgrade to 2 beds and for connecting option it was an additional $29 fee.

Hour and a half waiting for the bus. You have to catch it far from where you land. No answer in why the driver was super late.  We were all upset. Too expensive for the service received.

The room design is quite comfortable, the bed is big, the overall hygiene is good, the air conditioner is an old-fashioned one, which is quite noisy. The hotel provides breakfast and dinner, and there are not many choices, but the taste is good. It is quite comfortable overall and a good choice for business trips.

The hotel's overall condition didn't quite meet my expectations due to the large number of guests during the year-end events. However, I was pleased with the daily housekeeping cleanliness and the hotel's location. The Whole Foods Market across the street and the airport pick-up/drop-off service were also a plus.

Overall good hotel , bed is very comfortable so can sleep well beside room is very clean. The girl at receptionist is not friendly, no sense working ay hospitality but the men wearing glasses is very friendly. Housekeepers is also friendly & helpfull although speaking little English Good location just short walk to Mills Jersey Garden Mall👍👍

The screen door to the balcony was broken and the screen ripped apart from its door frame. It would not close all the way or lock. The second issue is the refrigerator was broken and froze everything I put in it. I lost the food I put in it due to it being frozen solid. the back of the refrigerator was completely caked with ice and when I told front desk and asked if the Bistro was still open a few minutes before it was scheduled to close, I got a ”sorry” and the cook was cleaning up and would not make something to replace the lunch I had lost. There was no microwave in the room which would have helped me in this instance, and would help other visitors in the future. The last issue is the bathtub/shower and the most important one. The floor of the tub was not protected with any kind of slip-resistant materials and was as slippery as ice. I did slip when I took a shower but luckily I was able to catch my fall. At 74 years of age, that could have been devastating for me and, in the long run, for the hotel as well. I notified the front desk about this and asked if they had any kind of rubber mat or something I could use to avoid possibly falling and, again, the answer was the same as it was for the refrigerator; i.e. ”I'm sorry.” I was then given two cloth bath mats to put in the shower.

There was no remote to the Tv I called room service I asked for a remote remote control I received the remote control about a half hour later And the remote control didn’t work I immediately called the from desk for a bout an hour and there was no answer

The Hampton Inn Newark Airport is a conveniently located hotel just 10 minutes from the airport. The complimentary breakfast was great, and the room was a good size. However, I found my legs and feet itchy after sleeping in the bed, so I would recommend that the housekeeping staff focus on cleaning the bedding more thoroughly. The check-in process was a little cumbersome because I didn't have an international debit or credit card, but the staff were friendly and helpful. Overall, I would recommend this hotel to people who are looking for a convenient and affordable place to stay near the airport. Here are some specific things that could be improved: The bedding could be cleaned more thoroughly to remove any allergens that may be causing the itching. The check-in process could be streamlined for guests who do not have an international debit or credit card. For example, the hotel could create a process where cash can be accepted for incidentals without having to wait to get approval from the manager. Overall, I had a positive experience at the Hampton Inn Newark Airport. I would recommend it to people who are looking for a convenient and affordable place to stay near the airport.