Hotel 5-Star di Lesser Poland, Poland

I absolutely loved my stay at Stradom House, Autograph Collection. From the moment you enter the lobby and bar, the stunning interior decor sets the tone, and the room itself was spacious, artfully designed, and luxurious yet comfortable, with elegant furniture and a beautiful bathroom—easily a 10/10. My room was located in a separate building accessed through an underground tunnel, which at first seemed quirky but turned out to be utterly charming, as the tunnel itself is beautifully decorated and enchanting to walk through. Breakfast was a highlight, with delicious hot dishes made to order from the à la carte menu complemented by an abundant buffet, all enjoyed in a gorgeous breakfast room overlooking a peaceful garden—a truly fantastic way to start the day. The location is another strong advantage, within an easy walk of the Market Square, Wawel Castle, and the lively Kazimierz district. Overall, this hotel delivers comfort, style, and unforgettable experiences—I highly recommend it.

Though it is a little bit far from CBD, it provides free parking.

An amazing ski in ski out with thermal bath resort hotel. The ski facility was great. The thermal bath was the best. There are water slides, wave pool, lazy river, etc. A little improvement for the breakfast. Although the variety offered was plenty, I feel the breakfast quality at Mercure Krakow Miasto was better despite having less breakfast variety. Everything else was great and I am really satisfied. One tips: get your lunch or dinner at the restaurant outside the hotel's main building. You will see it when you exit the hotel toward the thermal bath direction from the outside. They have great pork knuckle at really affordable price (around 12 euro for a big pork knuckle). Combine it with their boiled potatoes at very affordable price (around 2 euro or something). In my opinion, they are a much better choice than the express food inside the thermal bath. If you like chinese style dumpling, make sure you choose the ”Meat Dumpling” at the outside restaurant (the one selling pork knuckle). It taste much better than the dumpling with some sort of ”cheese filling” offered by the restaurant in the pool area.

We had a wonderful stay at the hotel overall. The hotel offers excellent facilities, including a billiards area, a gym, and a playroom for children, which made the stay enjoyable for both adults and kids. We also really appreciated the availability of drinking water stations on every floor. In the lobby, there was also regular water and detox water available, which was a very nice touch. The restaurant offers a good variety of food options. However, there was one issue with our breakfast order: we ordered a vegetable omelet, but it was served with ham mixed in with the vegetables. Since we specifically ordered a vegetable omelet, we believe the ham should not have been included unless requested or clearly mentioned on the menu. The only major downside for us was the cleanliness. Unfortunately, the cleaning service was not up to the standard we expected and could definitely be improved. Overall, the hotel has many wonderful features and great facilities, but improving the cleanliness and paying more attention to special food orders would make the experience even better.

During our stay, the pool was unusable because the water was freezing. The breakfasts were delicious. Before check-in, we were required to make a prepayment for the minibar, which was not refunded.

Housed in a beautifully restored historic building that once served as a legendary tourist house, the hotel features a striking ”highlander chic” aesthetic. The interior architecture showcases a masterful combination of local Tatra mountain craftsmanship and sophisticated modern design, utilizing massive raw wooden beams, heavy regional fabrics, local stone work, and custom artistic details.

I absolutely loved the location of thí hotel, easily a 10/10. Only about 500 meters to Rynek Square, 5 minutes to the main train station, metro, and Galeria Krakowska. Right across the street are KFC, Starbucks, and many shops and restaurants, making everything incredibly convenient. The hotel is clean, modern, and well designed. The bed was large and comfortable, hot water and heating were strong, and soundproofing was very good. Full amenities provided, including slippers, shampoo, shower gel, toothbrush, and toothpaste, truly a “just bring your suitcase and move in” experience. My room faced the back courtyard, so there was no view. The swimming pool water was quite cold, and the single jacuzzi was often overcrowded. However, for a hotel of this category in the Old Town, there are very few alternatives that even have a pool. I stayed during the peak end-of-year season, so the price was high, but overall I was satisfied with the value. If I return to Krakow, I would definitely book this hotel again.

The hotel is in the heart of the old town city, very convenient to look for food and walk to different spots. My room is very clean and comfortable. I like to design of the bathroom but the living room is quite dark. Service 10/10.

Absolutely stunning hotel and located in the heart of Krakow! Upon arrival I was offered coffee, a soy latte to be exact which surprised me. Any help I needed from reception, they were attentive with maximum effort. Eg, I was unaware that the 100ml restrictions had been uplifted via many airports in Europe, so therefore I could do more shopping before I left. Everything was super clean, very sweet daily notes left about the history and tales of Krakow, the bed was super comfortable! This hotel really made my holiday experience 100 times better, I actually wanted to stay longer. The design itself is fun and creative, only small thing is that it is very warm inside, had the leave the windows open, being as it was the beginning of March, I do wonder what it's like in the Summer. Extremely good value, but that's the beauty of zloty to GBP, will happily stay again.

This is a 'grand hotel' set right in the heat of the Old Town, just off the corner of the main square, so perfectly located! The rooms are extremely comfortable and very clean. Breakfast is plentiful, although the coffee machine didn't produce the best drinks. We were slightly disappointed that it didn't have an open bar, although on our last night the staff were very accommodating and allowed us to sit there, and served us drinks. We were told that it would be open regularly when the season picked up in a couple of weeks time. It really didn't put us off. Staff were really friendly. There's a mini-bar in the rooms - which is seldom seen these days, and there were a couple of bottles of free water provided each day. Overall we were very pleased with our stay, and would consider the hotel again.