Hotel 5-Star di Mazovia, Poland

Excellent hotel and location, but disappointing check-in experience. The hotel itself is beautiful, very comfortable and perfectly located. The facilities are excellent, the room was lovely, and overall the property definitely lives up to the InterContinental standard. Unfortunately, my impression was affected by the check-in experience. Check-in only starts at 3 PM, yet there was a very long queue and the process was surprisingly slow. After travelling, having to spend so much time waiting just to receive the room key was frustrating and not what I would expect from a five-star hotel of this level. Apart from this, I really enjoyed my stay and would happily return — I just hope the arrival experience can be better organized in the future

Good and tasty breakfast, a lot of fruits, natural juices, tasty high quality coffe, there is out milk too.. Noce rooms, spa working 24 hours, but it is a little, gym very simple and dark…

This hotel boasts an unbeatable location right in the heart of the city center. All the major attractions are within walking distance, making it incredibly convenient for sightseeing and getting around. Downstairs, you'll find a hub of various dining options, so everything you need for food, drinks, and entertainment is right at your fingertips. The hotel itself is upscale and grand, with sophisticated and stylish decor. The rooms are spacious and comfortable, and the bedding is wonderfully soft, ensuring an excellent stay. It's perfect for both holiday getaways and leisure trips. Highly recommended!

Wonderful location, just few mins walk from old town. Hotel is neat and clean. Although have a tiny problem of the bathroom, staff are super helpful and offer instant solution and arrangement without any delay. A pleasant stay in this hotel!

The stay was nice overall. The staff tried their best to accommodate our requests, and the housekeepers were friendly despite having some difficulty communicating in English. However, there are some points that disappointed us: - There was bottled water labeled ”still water” in the room, but it was in fact sparkling. We had to call the front desk every day to get actual still water. -The kettle wasn’t working and actually gave my partner an electric shock. It could have ended very badly. -The shower water was either boiling hot or ice cold; there was no in-between, so we couldn’t enjoy a relaxing shower. - I know that the hotel values sustainability; however, I accidentally spilled some ketchup on the bed. I placed the card stating ”if you want the bedding changed, put this note on the bed,” but to my surprise, the sheets were not changed after housekeeping, and the stain was still there. - The heater/AC was VERY LOUD - And our biggest deception was the fact that the pool was closed and we didn’t get notified at all about it, we chose this hotel over another one because we wanted to try it.

The breakfast was good, and the service was nice. However, the bathtub was broken, and it took the hotel engineer a while to fix it. My room wasn't cleaned until 3 PM; it still hadn't been cleaned when I came back. Doesn't cleaning usually get done before 2 PM? It's very close to the park, so you can spend a long time exploring and interacting with the animals.

This hotel is super convenient, right outside the terminal and across the road – so easy to find! The room was spacious, and I was really happy with how comfortable the mattress and pillows were. Plenty of hot water too, which made for a really satisfying shower. The hotel breakfast was delicious with a great variety of drinks, and the service was excellent! I even planned an extra day during my Warsaw layover just to explore this city, rebuilt from its ruins.

The hotel breakfast was quite good, and they even have a free sauna located opposite the gym. I stayed for over ten days straight, but the parking was a bit pricey at 120 PLN per day. While parking is free on weekends in Poland, and usually paid on weekdays, it's generally based on an honor system.

The front desk staff were professional and friendly, and you can store your luggage for free (both early check-in and after check-out). We stayed on the 36th floor, which offered great views. The hotel's location right next to the central station is incredibly convenient for transportation. We were a party of two but were given two double beds, which made for a very comfortable sleep. There's a mini-bar in the room that costs extra (they pre-authorize 200 PLN at check-in, which is refunded if unused). If we ever visit Warsaw again, this will definitely be our top choice. Highly recommended!

Hygiene: Very clean, with turndown service, very clean Environment: Nice, next to the Presidential Palace, close to the old town, very suitable for a stroll Facilities: Old hotel, but well maintained Service: Very good, very fast service, arrives as soon as you call