Hotel 5-Star di Georgia, United States

This trip was booked to celebrate a birthday for my niece. The customer service was excellent as all of the staff was friendly and accommodating. However, the problem was with the spa service, one of the restaurants (Linger Longer), and construction on the site. My nieces messuage was below average and when asked how her spa service was, she explain that the service she received was below average at best and she was not satisfied. She was compensated by the team that was checking us out at the Spa with half off the service. However, she did not receive the message that she was expecting and was disappointed as this was for her birthday. The second issue was with our dinner at the Linger Longer restaurant. Our appetizer was deliver to us very cold. We informed our server and she apologized and brought us back another appetizer only a couple of minutes before our main course arrived, and the replaced appetizer was only slightly better than the first one they brought out. The main courses consisted for my niece had to be sent back because it tasted sour as if the fish was not fresh. She is not a person that complains much, but the food and the messuage were disappointing, and put a slight damper on her birthday. The last issue was all the construction going on next to where our room was located on the lake view. Because of the construction noise during the day and early morning, it disrupted the piece in that room. I explained this to the front desk and she was very polite and asked if extending our stay for an additional hour would be helpful since we had experienced a few issues with our stay. At this point we had already checked out, so staying an additional hour in the room would not be much of a help, as well as the construction going on. There were good and bad with this stay, as I have explained the problems. However, the lake and the amenities were superb and the courteous staff was fantastic and that helped things from being a failed birthday celebration for my niece.

Lovely location near the riverwalk. Beautiful old restored historic buildings. Each building combined has all the amenities you would, but due to keeping the historic buildings y’know historic none of them are attached and it’s HOT in the the Savannah in the summer. The elevators were broke for two of the fours days I was there and they kept encouraging me to walk up six flights of stairs. A few times I had to ask if someone could let me use the staff elevator as it wasn’t suggested as an option. To get down, I had to call the front desk (quite busy understandably) or go down six flights of stairs. Might’ve been better for someone whose knee wasn’t messed up. The decoration was lovely and the food at the restaurants was good. I was surprised the breakfast vouchers did not cover a full breakfast no matter what or where you ate, but maybe that’s normal for this type of hotel? I don’t often splurge on such a nice hotel.

The hotel room was very clean and spacious. I was surprised, however at how small the pool was for the size of the hotel. Also, I wasn’t informed of how much valet was prior to arriving and that there was only valet no self parking but overall it was a good hotel stay

My sisters and I spent one night at the Perry lane hotel and had a fabulous time. The room was perfect and the hotel restaurant was excellent! I would highly recommend! The rooftop bar and pool area is a great place to relax any time of the day. They have a man who plays the piano in the library and he is wonderful.

5/5 stay. The resort is beautiful, peaceful, and serene. So many activities and places to eat. Highly recommended and cannot wait to go back!

The treatment of the staff was very good. The room is good. Location is good and always used. I am thinking of using it again next time.

Really nice staff and amenities. Close to town as well

Had a conference here. Everything was excellent.

The bedding is comfortable and the service is warm and intimate, making people happy physically and mentally!

The hotel is really old, and the room is not equipped with slippers and toothbrushes. It took a few calls to deliver it. The service is average and the price is not cheap. A lot worse than the five-star domestic hotel