Hotel 4 Bintang di Limburg, Belanda

This is the first time we have stayed in a property in this price range that was badly antiquated, poorly run, and lacked any modern management that we wanted to escape almost directly after checking in. We should have been more conscious honestly after reading the TA reviews as the management apparently only responds to positive reviews but never to negative ones....a clear sign there is a lack of any accountability or leadership in a property honestly. Beyond the poor communications in advance of our stay we have to say that the rooms have not been refurbished since the 1970s at best and were stuffy, dark, and kind of sad honestly to the point where we worried about sticking to something. While some of the junior staff were friendly enough, the communication with management was poor and when we asked how we could best accomodate the needs of our children, we were simply told that one could sleep in our bed and they could set up a crib for the other child....at a rental cost of 15 euro a day!!!!! In my decades of traveling I have not ever found a single 4 star property that charged a daily rate on using a baby crib in a room and in general this left us the rather pressing feeling that families are not welcome here! Otherwise, if you are taking a train to Maastricht it is an ideal location as the hotel is located almost directly next to the train station and the noise is not so bad at night. In general though, this property felt like an obsolete dinosaur with no central leadership or accountability to its guests. The sad fact though is that with one of the Netherland's best hospitality schools based within the city limits, this poor service could easily be remedied we argued with some fresh blood and investment, but instead it looks like the owners just want to rest on the Amrath's accolades (and its presumed '4 stars') from yesteryear. A true pity and waste of money these days especially in such a hospitable city as Maasstricht where the Crowne Plaza nearby is clean, well run, and equally convenient.

Stayed here whilst visiting Maastricht with my wife. It’s a great location only 3 minutes walk from the centre and 10 minutes walk to the Vrijthof. Service was excellent, room was clean and comfortable with air conditioning. We’ll be back!

Hilton Honors üyesi olarak özellikle seçtiğimiz otelde birbiri ardına gelen kötü deneyimler yaşadık . Otele giriş yaptığımızda 14.30 civarı idi, (check-inn 15.00), odalar henüz hazır değildi ki olabilir, bize bavullarımızı bırakmamız önerildi. Akşam 19.30 sıralarında otel döndüğümüzde bavulların olduğu odanın kapısının açılamadığını, görevli personele ve otel müdürüne ulaşamadıklarını öğrendik. İlaçlarımız dahil herşeyimiz kitliydi ve ne zaman açılacağı konusunda hiç kimsenin fikri yoktu. Yoğun ısrar hatta agresif bir yaklaşım ile sonunda gece 2.00 gibi kapı kırıldı ve bavullar geldi. Bu arada bize defalarca otel müdürünün pazartesi günü bize ulaşacağı söylendi, ki bu HİÇ OLMADI :(( Bitti mi, HAYIR, sonraki 2 gün oda temizlenmedi, sonunda gene defalarca söyleyerek odayı temizlettik. Bitti mi, HAYIR, Bu otelde 2 oda ayırtmıştık birisi 1 Eylül diğeri 2 Eylül çıkışlı.Kızımızın başka planı olduğu için. 30 Ağustos günü herhangi bir özür vs. alamamış ve zar zor odamızı nihayet temizletmişken, iki odayı da 1 Eylülde boşaltmamız gerektiği BİLDİRİLDİ. Şaka sandınız değil mi? gayet ***dilerdi, ne otele varış öncesi, ne check-in sırasında ne de otelde geçirdiğimiz 3 gün boyunca bahsetmedikleri bir fazla rezervasyon olduğu , çıkmazsak polis çağıracaklarını söylediler. Açıkcası elbette odadan çıkmayabilirdik, ama gerçekten artık olay bu otelden kaçıp kurtulalıma geldiği için, oteli terk ettik. Ne yaptılar derseniz, tabii ki biz ödemek kaydıyla başka bir otelde rezervasyon.... Yani siz bilirsiniz

Great hotel! I knew I'd love a hotel with a reception desk literally at the bar, LOL. Room was big enough, clean and windows opened up to the street below. Was here for a conference at MECC, which was only a 20 min walk away. Staff were friendly and helpful. Breakfast was good and if anything, convenient. Thanks for a great stay!

Mooi vrij nieuw hotel. Helaas geen welkomstdrankjes ontvangen, wat toch normaal is. Mooie kamer. Geen mogelijkheid om ergens de koffers op te leggen dan op de grond. We zijn niet zo oud, maar toch wel wat beperkt. Dus maar op het bureau gelegd met als extra ondersteuning de stoel. Ruimte genoeg voor een kofferkruk of iets dergelijks. Nu kwamen we vrij laat in de regen aan. Had het niet eens in de gaten, omdat er wat auto’s stonden dat we de auto niet voor de deur hadden mogen laten staan. Is ook niet naar gevraagd. Inmiddels 10 dagen verder en ook geen punten ontvangen. Dit is niet wat ik gewend ben van accor en kom er al velen jaren als silver of gold member, dus weet waar ik over spreek.

I stayed here for four days for a business trip. The front desk staff were very helpful with questions about dining, parking and other services of the hotel. There are two parking garages that the hotel uses, one that has metal doors on either side, so if you have a large vehicle, you may want to use the other entrance around the corner which had a little more space on the sides. The room rate included breakfast as well as overnight parking.. The room (#636) faces the plaza next to the entrance of the parking garage. The rooms across the hall face the river. The room has two beds with a desk that hold the TV which can swivel to either the beds or the desk area. The bathroom has a nice walk-in shower with a glass partition. The space works for one person. There was two bottles of water that were left in the room each day. The hotel is centrally located with lots of café and restaurants on the same side as well as short walk to shops/restaurants across the river. I can see why many of the people from our company stay here.

Was in the area for a wedding, and the hotel we originally booked closed down, so we last min had to change to this hotel. They accommodated us perfectly. our room had a great view. The shower and toilet were set up like locker room stalls which i guess is the purpose of this hotel, and not for wedding type guests. The service at the restaurant and bar were amazing! very friendly and helpful.

Als je kiest voor een arrangement , dus inclusief ontbijt en het zogenaamde drie gangen diner, moet je niet het beste verwachten van hun . Allereerst kregen wij een kamer op de eerste etage, precies boven de ingang .. heel erg rumoerig en de schuifdeur die de hele avond/nacht open gaat, is gewoon in de kamer hoorbaar. De slechtste kamer van het hotel, terwijl er nog zat kamers beschikbaar waren. Het zogenaamde drie gangen menu stelt niks voor en is erg weinig. Bovendien had de kok geen zin om de sinaasappelbavarois te maken en kregen wij gewoon diepvriesoesjes van de supermarkt met een laagje chocoladesaus overheen..vreselijk ! Ook het voorgerecht was waardeloos en bestond uit een zogenaamde champignonsoep met zes sprietjes tauge en twee champignons.. Ik voelde mij erg beledigd dat dit mij aangeboden werd..! Dat ze dát durven te serveren is schandalig..! We mochten alleen maar op een bepaalde plek in het restaurant zitten, omdat wij een arrangement hadden en werden zo een beetje als t****erangs gasten behandeld.. Dit is heel erg slecht ! De kelners zijn niet gastvrij en vriendelijk , ik beveel ze een cursus aan bij hun collega's van het van der Valk Hotel. Verder was het ontbijt prima, gewoon standaard zoals overal, maar zodra je iets extra's bestelt,zul je bedrogen uitkomen. Ik had een arrangement betaald voor 3 dagen van 335€ en zal dit dus nooit meer doen.

Let's start why we give only 4 points in this review:When booking a valetparking service for 45 euro a day,knowing that the reception staff can see on their camera who is arriving in front of the hotel,I expect somebody coming out and helping us for the luggage.It's a 5 star hotel and this is not the usual Marriott service. We reserved lunch at Spencer's but they serve you in the lobby next to the reception. No service for lunch upstairs in the main restaurant.They should prevent guests about this. No sink in the toilet of the Kruisherensuite..... The positive aspects: Stunning overall design an clean.Perfect service once you enter the lobby.Staff very kind and professional.Breakfast Buffet as well as dinner at Spencer's perfect. Amazing innercourt with openair bar. We got the Kruisherensuite that is the biggest of the hotel.Topdesign with double sinks free standing bathtube and italian double shower.Beds Kingsize.Minibar NOT complimentary.A NO GO for this type of accommodation.One bottle of still water per day.Unfortunately the separate Toilet has no sink. We recommand this hotel nevertheless hoping that somebody will be there next time to help with the luggage on arrival

Hotel literally next to the trainstation. But no worries: in 2018 reopend and therefore no noice of the trains as long as you use the airco and keep the windows closed. It is in the center of Roermond. And one can park the car below the hotel (if available) at no costs. We had bikes with us (as many guests had) and could park them in a special bike area. This had an extra lock on the door, so only the guests with bikes could enter this area. Really lovely. Also good beds and clean room and a modern bathroom. The breakfast is good and a lot of choice; fruits, yoghurt, various breads, a toaster, cheese, meat and sweet stuff to go with your bread and eggs, good coffee and pancakes. Fresh juice which you could make yourself. I probably forget something.... but one thing I know for sure: everyone could take what he/she wanted. On the other side of the rather busy road one could take a drink in one of the cafés. The walking area to the shops started there too. To go to the Designer Outlet takes a moderate person 15-20 minutes. To the river Roer 15 minutes and several markets 5-10 minutes. The only lesser thing which I can think of is that the smokers did go the terras in front of the hotel. Because they were allowed to smoke there. For people like me the place becomes a no go area then. All 8 tables around the place where we sat, did smoke. Sometimes 3 or 4 people at one table. It bothered me a lot, because although I don’t smoke, I had to smoke. My advise to the management: make an area for the smokers and separate it from the non smokers. Or tell people to smoke somewhere else.

This is the first time we have stayed in a property in this price range that was badly antiquated, poorly run, and lacked any modern management that we wanted to escape almost directly after checking in. We should have been more conscious honestly after reading the TA reviews as the management apparently only responds to positive reviews but never to negative ones....a clear sign there is a lack of any accountability or leadership in a property honestly. Beyond the poor communications in advance of our stay we have to say that the rooms have not been refurbished since the 1970s at best and were stuffy, dark, and kind of sad honestly to the point where we worried about sticking to something. While some of the junior staff were friendly enough, the communication with management was poor and when we asked how we could best accomodate the needs of our children, we were simply told that one could sleep in our bed and they could set up a crib for the other child....at a rental cost of 15 euro a day!!!!! In my decades of traveling I have not ever found a single 4 star property that charged a daily rate on using a baby crib in a room and in general this left us the rather pressing feeling that families are not welcome here! Otherwise, if you are taking a train to Maastricht it is an ideal location as the hotel is located almost directly next to the train station and the noise is not so bad at night. In general though, this property felt like an obsolete dinosaur with no central leadership or accountability to its guests. The sad fact though is that with one of the Netherland's best hospitality schools based within the city limits, this poor service could easily be remedied we argued with some fresh blood and investment, but instead it looks like the owners just want to rest on the Amrath's accolades (and its presumed '4 stars') from yesteryear. A true pity and waste of money these days especially in such a hospitable city as Maasstricht where the Crowne Plaza nearby is clean, well run, and equally convenient.

Stayed here whilst visiting Maastricht with my wife. It’s a great location only 3 minutes walk from the centre and 10 minutes walk to the Vrijthof. Service was excellent, room was clean and comfortable with air conditioning. We’ll be back!

Great hotel! I knew I'd love a hotel with a reception desk literally at the bar, LOL. Room was big enough, clean and windows opened up to the street below. Was here for a conference at MECC, which was only a 20 min walk away. Staff were friendly and helpful. Breakfast was good and if anything, convenient. Thanks for a great stay!

I stayed here for four days for a business trip. The front desk staff were very helpful with questions about dining, parking and other services of the hotel. There are two parking garages that the hotel uses, one that has metal doors on either side, so if you have a large vehicle, you may want to use the other entrance around the corner which had a little more space on the sides. The room rate included breakfast as well as overnight parking.. The room (#636) faces the plaza next to the entrance of the parking garage. The rooms across the hall face the river. The room has two beds with a desk that hold the TV which can swivel to either the beds or the desk area. The bathroom has a nice walk-in shower with a glass partition. The space works for one person. There was two bottles of water that were left in the room each day. The hotel is centrally located with lots of café and restaurants on the same side as well as short walk to shops/restaurants across the river. I can see why many of the people from our company stay here.

Als je kiest voor een arrangement , dus inclusief ontbijt en het zogenaamde drie gangen diner, moet je niet het beste verwachten van hun . Allereerst kregen wij een kamer op de eerste etage, precies boven de ingang .. heel erg rumoerig en de schuifdeur die de hele avond/nacht open gaat, is gewoon in de kamer hoorbaar. De slechtste kamer van het hotel, terwijl er nog zat kamers beschikbaar waren. Het zogenaamde drie gangen menu stelt niks voor en is erg weinig. Bovendien had de kok geen zin om de sinaasappelbavarois te maken en kregen wij gewoon diepvriesoesjes van de supermarkt met een laagje chocoladesaus overheen..vreselijk ! Ook het voorgerecht was waardeloos en bestond uit een zogenaamde champignonsoep met zes sprietjes tauge en twee champignons.. Ik voelde mij erg beledigd dat dit mij aangeboden werd..! Dat ze dát durven te serveren is schandalig..! We mochten alleen maar op een bepaalde plek in het restaurant zitten, omdat wij een arrangement hadden en werden zo een beetje als t****erangs gasten behandeld.. Dit is heel erg slecht ! De kelners zijn niet gastvrij en vriendelijk , ik beveel ze een cursus aan bij hun collega's van het van der Valk Hotel. Verder was het ontbijt prima, gewoon standaard zoals overal, maar zodra je iets extra's bestelt,zul je bedrogen uitkomen. Ik had een arrangement betaald voor 3 dagen van 335€ en zal dit dus nooit meer doen.

Let's start why we give only 4 points in this review:When booking a valetparking service for 45 euro a day,knowing that the reception staff can see on their camera who is arriving in front of the hotel,I expect somebody coming out and helping us for the luggage.It's a 5 star hotel and this is not the usual Marriott service. We reserved lunch at Spencer's but they serve you in the lobby next to the reception. No service for lunch upstairs in the main restaurant.They should prevent guests about this. No sink in the toilet of the Kruisherensuite..... The positive aspects: Stunning overall design an clean.Perfect service once you enter the lobby.Staff very kind and professional.Breakfast Buffet as well as dinner at Spencer's perfect. Amazing innercourt with openair bar. We got the Kruisherensuite that is the biggest of the hotel.Topdesign with double sinks free standing bathtube and italian double shower.Beds Kingsize.Minibar NOT complimentary.A NO GO for this type of accommodation.One bottle of still water per day.Unfortunately the separate Toilet has no sink. We recommand this hotel nevertheless hoping that somebody will be there next time to help with the luggage on arrival

For the relatively cheap price this was an excellent one night stay in a superior double room. Bed was comfy, plenty of pillows, good seating, easy car parking (should be free), friendly and efficient service. We had a meal in the restaurant - the drinks and food came super quick and dinner was very tasty (fish n chips). The waiter / chef was awesome - friendly, efficient, professional, quick, multi tasker and well presented. Only one issue with our stay - we had to run the shower for about 5 or more minutes before it got to the right temperature - pressure wasn’t that great.

A beautiful place to stay - friendly, welcoming staff, a spacious room and an excellent breakfast. We stayed for 4 nights in April/May and were sorry to leave! We arrived around 10pm - later than expected due to delays on the train from Brussels - and checked in at the nearby Hotel Grote Gracht as the Sint Jacob is only open for check-in to 4pm. Everything went very smoothly and it was just a short walk between the 2 hotels. The room was very comfortable and nicely furnished, including a fridge and coffee maker. The bathroom was also spacious, with a good shower and plenty of hot water. The breakfast was excellent with the offer of bacon and eggs cooked individually for you. A wonderful range of fresh bread, sweet pastries, different cereals and muesli, fresh fruit, cheese and meat. We would definitely recommend this as a good place to stay in the historic centre of Maastricht.

Enjoyed the hotel, service breakfast, location and the very nice city of Maastricht. Went to do the famous Pieterpad part down south of the city . Friday rain did not spoil the fun as the city has fantastic shopping abilities

Hilton Honors üyesi olarak özellikle seçtiğimiz otelde birbiri ardına gelen kötü deneyimler yaşadık . Otele giriş yaptığımızda 14.30 civarı idi, (check-inn 15.00), odalar henüz hazır değildi ki olabilir, bize bavullarımızı bırakmamız önerildi. Akşam 19.30 sıralarında otel döndüğümüzde bavulların olduğu odanın kapısının açılamadığını, görevli personele ve otel müdürüne ulaşamadıklarını öğrendik. İlaçlarımız dahil herşeyimiz kitliydi ve ne zaman açılacağı konusunda hiç kimsenin fikri yoktu. Yoğun ısrar hatta agresif bir yaklaşım ile sonunda gece 2.00 gibi kapı kırıldı ve bavullar geldi. Bu arada bize defalarca otel müdürünün pazartesi günü bize ulaşacağı söylendi, ki bu HİÇ OLMADI :(( Bitti mi, HAYIR, sonraki 2 gün oda temizlenmedi, sonunda gene defalarca söyleyerek odayı temizlettik. Bitti mi, HAYIR, Bu otelde 2 oda ayırtmıştık birisi 1 Eylül diğeri 2 Eylül çıkışlı.Kızımızın başka planı olduğu için. 30 Ağustos günü herhangi bir özür vs. alamamış ve zar zor odamızı nihayet temizletmişken, iki odayı da 1 Eylülde boşaltmamız gerektiği BİLDİRİLDİ. Şaka sandınız değil mi? gayet ***dilerdi, ne otele varış öncesi, ne check-in sırasında ne de otelde geçirdiğimiz 3 gün boyunca bahsetmedikleri bir fazla rezervasyon olduğu , çıkmazsak polis çağıracaklarını söylediler. Açıkcası elbette odadan çıkmayabilirdik, ama gerçekten artık olay bu otelden kaçıp kurtulalıma geldiği için, oteli terk ettik. Ne yaptılar derseniz, tabii ki biz ödemek kaydıyla başka bir otelde rezervasyon.... Yani siz bilirsiniz

Was in the area for a wedding, and the hotel we originally booked closed down, so we last min had to change to this hotel. They accommodated us perfectly. our room had a great view. The shower and toilet were set up like locker room stalls which i guess is the purpose of this hotel, and not for wedding type guests. The service at the restaurant and bar were amazing! very friendly and helpful.

I definitely recommend Merci hotel, i had a great experience and a very good time staying there with amazing service and very friendly people and close to the center city of Sittart. You should definitely visit !!🙌🏻😃

Mooi vrij nieuw hotel. Helaas geen welkomstdrankjes ontvangen, wat toch normaal is. Mooie kamer. Geen mogelijkheid om ergens de koffers op te leggen dan op de grond. We zijn niet zo oud, maar toch wel wat beperkt. Dus maar op het bureau gelegd met als extra ondersteuning de stoel. Ruimte genoeg voor een kofferkruk of iets dergelijks. Nu kwamen we vrij laat in de regen aan. Had het niet eens in de gaten, omdat er wat auto’s stonden dat we de auto niet voor de deur hadden mogen laten staan. Is ook niet naar gevraagd. Inmiddels 10 dagen verder en ook geen punten ontvangen. Dit is niet wat ik gewend ben van accor en kom er al velen jaren als silver of gold member, dus weet waar ik over spreek.

I was extremely satisfied by my stay at Thermae 2000. Located on a mountain in Valkenburg, the panoramic views and the natural beauty of the surroundings give a great sense of serenity. The hotel is very comfortable. Each room, fully equipped and well maintained, has a little terrasse with a peaceful view on the forest. Built as a pyramid, it is the only hotel I know that has a little funicular instead of a lift to go from one floor to another. The staff in general, and especially in the hotel and the various restaurants, are always smiling, polite and seem to care and be happy to work in this place. They will make you feel welcome and comfortable, and attend to your every request with a smile. The spa facilities are very extensive, super clean and well maintained, and you can choose from a variety of options to suit your mood and needs. There are pools inside and outside and a very large choice of saunas, steam baths and water treatments as well as lots of space outside to relax and cool down. Throughout the day, free group activities are proposed. The spa treatments are very professional and enjoyable. The therapists are skilled and pleasant. All the rooms are clean, well maintained and provide the perfect atmosphere to relax and feel pampered. I tried the gastronomic restaurant for dinner (« Pure”) and it was perfect. The Indian lady Executive Chef has a very inventive, superbly presented, sophisticated and tasty cuisine. It is a bit expensive but worth every penny. The dishes are creative, fresh and flavourful, and the service is impeccable and reasonably quick – although the restaurant was full on that night. (It is advisable to book in advance) Overall experience: Perfect for a special occasion. I believe, it is one of the best spa resorts in the Netherlands and among the best in Europe. I personally truly unwinded and enjoyed every minute of my stay.

It's been some time since I visited a hotel where there was absolutely nothing to improve. But Chateau St. Gerlach was a perfect hotel. We booked a 2 room appartment and the appartment was roomy and cozy and most of all clean and complete. One living room on the ground floor and 2 bedrooms upstairs. Nice bathrooms with men and women grooming bags. Nice soft beds, and the price proved excellent value for money. We enjoyed a great breakfast and the staff was very proactive, very helpful. The hotel has excellent spa and swimming pool facilities, a church on the hotelground that is breathtakingly beautiful. The location could not be better. The grounds of the hotel are big but well kept, and surrounding the hotel are the hills of Valkenburg and some great walking areas. And I was not the only one who was excited, my wife and my family were equally thrilled. I think if you really wanna treat yourself when you are in the south of the Limburg province in Holland this is definitally the place to be. I think this venue will be in my personal top 5 of best hotels I ever slept in. A 100% recommendation by yours truely. Can't wait to return to this hotel in the future.