Hotel 3-Star di Styria, Austria

I recently stayed at [Hotel Name], and unfortunately, my experience was extremely disappointing. The customer service was absolutely terrible—staff were rude, abrupt, and completely unhelpful when dealing with issues. Rather than resolving concerns professionally, they argued with guests, even when they were clearly in the wrong. Additionally, the hotel’s website is misleading. It states that parking is free, but upon arrival, I was charged €10 per night without any prior notice. The parking spaces are also far too small, making it difficult to park properly, especially if you arrive late at night. Overall, I would not recommend this hotel to anyone. A hotel stay should be stress-free, but the lack of communication, poor service, and hidden fees made this an unpleasant experience.

Very clean and well-maintained—both the hotel and the room! Just a heads-up: there’s no aircon, only a fan. It was cool enough for me, but my friend felt it was a bit warm since we visited during summer. The hotel might look a little dated in photos, but in person it’s airy, and doesn’t have any musty smell at all. The location is excellent—just a short walk to the Old Town, with plenty of eateries right next to the hotel. Staff were all super friendly and helpful. For the price I paid, I’d say it’s definitely worth it—especially with free breakfast included! I love the old school key system but it’s super heavy.

отель очень удобно расположен, в 10 минутах пешком до аэропорта и в 5 от жд станции, так что локация топ. второе, первый раз в европе получил такой шикарный сервис и радушную встречу, от ресепшиониста из Молдавии вроде, русскоговорящего в обшем) сервис и встреча 12 из 10, и третье, что стало приятной неожиданностью, комплиментарный мини бар) а не просто бутылка воды как в некоторых отелях, я не знаю, кто владельцы отеля, и кто отвечает за сервис, но знайте, Вы-красавчики) спасибо за такой сервис) продолжайте в том же духе)

Excellent location with many eateries nearby. Only 5-10 mins walk to main old town square. The apartment is clean and kitchen is well stocked. We enjoyed our stay there.

Clean, well-maintained rooms, the coffee and drinks machine near the room was also good. Unfortunately, my old sat nav didn't recognize the street and we had to search. Difficult in the dark and without signs. But otherwise I found the hotel good. Thank you very much

Very close to Graz FlixBus station, but the route given by Google navigation here is not correct, it is a fast road, no zebra crossing the road. Note that at the back of the station, there is an underground passage across the road, which is also very convenient. It takes about 10 minutes to walk to the hotel. The hotel is very welcoming, the people are very friendly, the service is very good, the uncle who greeted me also brought me some food, gave me a detailed explanation of how to open the door, how to get to the city and how to get to the station, especially good people. The basic facilities of the room are complete, simple but comfortable. Breakfast can be ordered with fried eggs, so happy. The 32 bus into the city is very convenient, 20 minutes. Take the bus directly to the terminal, on the edge of the old city, walk to it.

The hotel is very new and clean, and the room equipment is sufficient. There are many parking spaces in the parking lot. Staff service is very thoughtful. It’s just a few minutes’ bus ride to the main attractions, so the location is convenient.

Impeccable! In addition to the automatic check-in machine crashed when I checked in, 😅 I called the hotel customer service and quickly solved it. The hotel facilities are very new and the space is large. I stayed for two days. I went to Lake Traun and Harstadt one day. I went to San Wolfgang and Goshao one day. The traffic is very convenient and you can park at the door. There is a capsule coffee machine, the decoration is very modern and simple, the room is large enough, the surrounding supermarket shopping center restaurant is complete, and the window is open.

The room is clean and tidy. The desk is large, which is convenient for working. It also has a balcony. It is spacious and comfortable.

The room is very comfortable, especially the mattress is very comfortable, the bathroom is Hansgrohe faucet shower