Hotel 3 Bintang di Arequipa, Peru

Cozy and clean, the service attitude is excellent, the breakfast is good

Fantastic rooms for the price! Clean, modern, spacious, comfortable! Wanted to book a nice hotel for my last few days in Peru and I was so thrilled I chose Viza Hotel. I asked if I could have an early check in (5am) as I was arriving from another city via night bus. I was charged half the price of the night (100soles) which was reasonable. The bathroom was decent with a proper rain shower. Breakfast was average. The rooftop was closed during my stay. Overall good nice hotel right in the heart of the city!

Nice decor and styling in the rooms, large and comfortable bed (we had a private room just a bit back from the pool area). The inclusion of a fridge was a plus point. The cleaning staff were helpful and courteous. When we checked in, the guys working reception helped us up to the room with our luggage (I had been volunteering in Arequipa for 2 months prior so had a few bags). However, when I asked on our way out if they had anyone available to help take our luggage to the taxi, it was a hard “no ofrecemos ese servicio” 😕 So I guess it depends who’s working that day as to what level of service you get. The bar area around the pool was nice with lots of seating options to chill out, but the water in the pool was absolutely freezing and even cold water swimmers wouldn’t be in there much more than 10 minutes! I removed quite a lot of bugs during my swim, so a regular clean with a net wouldn’t go amiss. The worst aspect of this place was the obnoxiously loud and unrelenting music. I couldn’t even get peace and quiet in our private bathroom. I get that the poolside party is their vibe, but I really don’t think they need quite so many hours of it in their schedule. With retrospect, I’d have chosen a quieter hotel. Finally, we booked a massage. I thought it would be a nice way to round off our trip, the price was equivalent to about £30 GBP which I thought was a good deal. I’d had an excellent massage at Selina in Baños, Ecuador, so I was looking forward to it. Well, both my massage (hot stones) and the one my boyfriend had (regular massage) were so comically bad that we still joke about it 6 months later. I asked the masseuse in fluent Spanish 5 times and in a variety of different ways to really use a bit more pressure, but no…. the two of us spent an hour each being half-heartedly rubbed with oil by someone who clearly had received very little training and was unable to locate any knots, any areas of tension, anything. I actually left more tense than I went in! I did tell the reception so I sincerely hope they have recruited a new massage therapist. Overall, there are some benefits to Selina such as the relative proximity to the city centre whilst also having a pool. However, I wouldn’t rush back and didn’t find it quite as good as the other Selinas I’ve stayed in in Central and South America.

Fantastic rooms for the price! Clean, modern, spacious, comfortable! Wanted to book a nice hotel for my last few days in Peru and I was so thrilled I chose Viza Hotel. I asked if I could have an early check in (5am) as I was arriving from another city via night bus. I was charged half the price of the night (100soles) which was reasonable. The bathroom was decent with a proper rain shower. Breakfast was average. The rooftop was closed during my stay. Overall good nice hotel right in the heart of the city!

Cozy and clean, the service attitude is excellent, the breakfast is good

Nice decor and styling in the rooms, large and comfortable bed (we had a private room just a bit back from the pool area). The inclusion of a fridge was a plus point. The cleaning staff were helpful and courteous. When we checked in, the guys working reception helped us up to the room with our luggage (I had been volunteering in Arequipa for 2 months prior so had a few bags). However, when I asked on our way out if they had anyone available to help take our luggage to the taxi, it was a hard “no ofrecemos ese servicio” 😕 So I guess it depends who’s working that day as to what level of service you get. The bar area around the pool was nice with lots of seating options to chill out, but the water in the pool was absolutely freezing and even cold water swimmers wouldn’t be in there much more than 10 minutes! I removed quite a lot of bugs during my swim, so a regular clean with a net wouldn’t go amiss. The worst aspect of this place was the obnoxiously loud and unrelenting music. I couldn’t even get peace and quiet in our private bathroom. I get that the poolside party is their vibe, but I really don’t think they need quite so many hours of it in their schedule. With retrospect, I’d have chosen a quieter hotel. Finally, we booked a massage. I thought it would be a nice way to round off our trip, the price was equivalent to about £30 GBP which I thought was a good deal. I’d had an excellent massage at Selina in Baños, Ecuador, so I was looking forward to it. Well, both my massage (hot stones) and the one my boyfriend had (regular massage) were so comically bad that we still joke about it 6 months later. I asked the masseuse in fluent Spanish 5 times and in a variety of different ways to really use a bit more pressure, but no…. the two of us spent an hour each being half-heartedly rubbed with oil by someone who clearly had received very little training and was unable to locate any knots, any areas of tension, anything. I actually left more tense than I went in! I did tell the reception so I sincerely hope they have recruited a new massage therapist. Overall, there are some benefits to Selina such as the relative proximity to the city centre whilst also having a pool. However, I wouldn’t rush back and didn’t find it quite as good as the other Selinas I’ve stayed in in Central and South America.

Mi estadía en el hotel fue simplemente excepcional. Desde el momento en que llegamos, el personal fue cálido y atento, haciendo que nos sintiéramos como en casa de inmediato. Las vistas desde el hotel son simplemente impresionantes. Ubicado en el Valle del Colca, cada ventana y rincón del hotel ofrece panorámicas espectaculares durante el dia, y un cielo lleno de estrellas por la noche. Es realmente un lugar mágico donde la naturaleza se fusiona con la comodidad. Quiero destacar especialmente la atención de Katty en el restaurante. Su amabilidad y profesionalismo hicieron que cada comida fuera una experiencia deliciosa. Cada plato estaba preparado con esmero y presentado de manera impecable. En resumen, mi estancia en el Hotel Aranwa Pueblito Encantado del Colca superó todas mis expectativas. Recomiendo este hotel a cualquiera que busque una experiencia única en un entorno natural incomparable, con un servicio de primera clase y una atención excepcional por parte de todo el personal.