Hotel 3-Star di Hawaii, United States

Except for the location near the airport I wouldn't recommend this hôtel. It's dirty and noisy. And when the breakfast is included in the price of room, you get coupon for the restaurant. The choice of food for breakfast is very small. And it's either coffee (a very very bad one) or water (a very very small bottle). And then you are allowed to eat in the restaurant and you have to take away and eat in your room as there is no other places to eat. This breakfast is a joke :(

We travel 3-5 times a year from Maui, and love staying at the Best Western Plaza Hotel. The staff is great, my daughter loves the pool, and we love waking up and going down to get breakfast every morning.

The hotel itself is better than expected; You can tell that they went through a massive renovation in order to give a chill vibes based stay (on the outside). Inside of the room, it’s definitely an old hotel… I liked the furniture, but the windows were too open for my liking (you get the feeling that anyone can look into your room); Not as much of an issue since we used the curtains! The bath towels were covered in hair (ranging from long strands to tiny ***** pieces) which I found to be disgusting. The staff were more than willing to switch out the towels (there was still hair on them but a little dusting off mainly did the job). There was tiny ***** hair pieces in the bathtub as well, but I washed them down the drain so no biggie. The main issue that I had with this stay was that you could hear everything that was going on in rooms next door or outside. We heard loud screaming and fighting into the early ams, and it took a while for them to stop. This is not the hotel’s fault, but if you do stay here, keep in mind that the rooms aren’t very spacious, you can hear everything, and there might be hair in your towels. Overall, I really loved staying here and found it to be quite charming. The view in front of the hotel is INSANE. Though I listed negative traits about this hotel, I feel that it’s important to give some transparency to readers of this review. Mostly everyone goes into a hotel thinking that it’s 1000% clean and perfect. However, for me, the negative reviews are what I look for so that I know what to expect. You will definitely love the vibes and views this hotel has to offer, as well as the friendliness of the staff who worlds here.

It was a room with a view of the diamond head and the sea. I was a little worried about the height because I wanted a clear view of the sea, but I was satisfied with the Lanai overlooking the two without any problems. It is old as a whole, the bathtub is old, and it takes time to get hot water.

I highly recommend this hotel. Considering the price, I was extremely satisfied with everything except the age of the building. I stayed here for several consecutive nights on a business trip, and the front desk staff were always friendly and welcoming. Although the rooms are a bit dated, they were very clean, and the housekeeping service—including bed-making and towel replacement—was impeccable. My stay was comfortable every single day. For this price, the location and level of hospitality were outstanding. I was genuinely impressed. There was complimentary coffee available at the front desk, and although the smoking area was nearby, there was absolutely no smell in the hotel. As a smoker, I really appreciated that. The room came with four soft pillows, and the shower worked perfectly fine. There were also plenty of souvenirs available, which made me wonder how they can offer all of this at such a reasonable price. Now for a little rant. I accidentally packed a jar of jam that the hotel staff had kindly given me in my carry-on luggage at the airport. A particularly unpleasant security officer confiscated it, saying that gel-like substances were not allowed. All I can do is hope that person didn’t end up helping themselves to it. The hotel was flawless. My only grievance is with the guy at the airport security checkpoint. I would absolutely love to stay here again on my next business trip.

So, there were no toiletries and they did not provide though we requested - simple toiletries like toothbrush, tooth paste and razors. This was unlike other hotels which we stayed in O'ahu and Kauai, they were given upon request and given daily knowing that you have requested the 1st day. The pillows were soft and when we requested for them, they came back with 'unavailable', though they managed to get them the next day. The room was made, except for the beds (interesting) and cup was not washed though we left it soaked by the basin for the ease of the housekeeper. The counter that provided beach towels closed by 5pm? The pool is quiet and dead. Haha. Its an average stay.

This resort struck a great balance for our trip, offering far more convenience than the famous 5-star brand resorts we drove past. Those isolated properties have fewer neighborhood options and are probably better for visitors who only want to stay inside the hotel grounds. The resort’s location is incredible, featuring a private beach area right on the property. We loved that we could literally swim with fish just a couple of steps away from our hotel room. The on-site Restaurant is superb, featuring delicious food and a very friendly staff. The location is also incredibly convenient, offering plenty of additional dining options within an easy walkable distance. We highly appreciated the complimentary yoga and fitness classes offered to guests during our stay. The on-site tennis court is incredibly accessible and reasonably priced at just $10 per person a day. The daily tennis fee conveniently includes complimentary rackets and balls （and even water) for your matches. Guests are welcome to play for as many hours as they want, as long as the court remains available.

Traveling solo in Hawaii can get expensive, so this place was excellent for sticking to a budget. Inside the pod, I'd occasionally hear people on the phone late at night, but it was generally quiet and I had no issues. The restrooms, sinks, and showers often weren't as clean as they could be, so a bit more frequent cleaning would have been a nice improvement. However, for this price, I don't think there's another hotel that offers a private space like this, so I'm very satisfied.

The room has a distinctly Japanese style, and the soundproofing is excellent, making it extremely cost-effective for a hotel in this area. Just a short walk down a small street leads to the beach and a bustling commercial street. The sunsets at the beach are beautiful, and the main street remains lively late into the night, making the street behind it much quieter. Highly recommended.

We were a bit disappointed initially with the cleanliness as there was a stain on the bed sheet upon entering the room. Thankfully, housekeeping changed it within the hour. The place is located in a central location, close to the beachfront at Waikiki, with a partnership with beachfront stores for beach equipment, as well as GoPros, sunscreen, lotion etc. that can be borrowed, included in the resort rate. However, the age of the hotel is really starting to show, it is in need of not just a touch up but an overhaul where possible. To be fair, the price, especially that paid for during this period, was a fair representation especially compared to neighbouring downtown hotels, given you do receive much more space and a kitchenette with microwave in the case of the 1 bedroom suite. However, I would say that I would have enjoyed my stay far more if at least some work was put in to modernise the space. In particular, my bathtub had peeling paint, and the colours of the room need some work.