Hotel 2 Bintang di Carolina Utara, Amerika Syarikat

Everything was amazing hotel and staff were great Would most definitely stay there again.

The hotel has a free shuttle which is really convenient. The hotel itself has a large room and a comfortable bed. The lamp next to my bed was broken and there was no soap. The breakfast was not great!

Very nice clean rooms! Fresh baked cookies! Nice hotel staff really enjoyed my stay!

房間比較新，風格是喜歡的風格

We stopped for an overnight stay on our way to Virginia. The hotel is right off I95 and the traffic is loud in the afternoon but didn’t notice it so much at night. It is convenient to several restaurants. The carpet at the door was frayed and the lamp shade had rust on the rims and the foot stool was stained. It was clean, but obviously in need of renovation.

All staff were very nice. Just didn't seem to be enough of them when trying to do an evening check-in. Had to wait a while for staff to come to the front desk - helping others in a different part of hotel. Clean, renovated, decent free breakfast, nice outdoor pool, quiet.

位置一般， 設施一般，

Checked into the hotel has started off with bad front desk service right off the bat. Then when we got to the room our key card did not work, had to go back down to get it reloaded. Was told if you get it close to your cell phone it will deactivate. (One lady said she had to go down 3 times). The. We got into the room and it smelled like straight mold. Just a overall bad experience at this hotel. Will not stay here ever again. Coffee was good though

Un hotel súper cerca del aeropuerto? Un lugar Exelente para un viaje de trabajo por si ubicación y cercanía a tiendas

位置一般， 設施一般，

Checked into the hotel has started off with bad front desk service right off the bat. Then when we got to the room our key card did not work, had to go back down to get it reloaded. Was told if you get it close to your cell phone it will deactivate. (One lady said she had to go down 3 times). The. We got into the room and it smelled like straight mold. Just a overall bad experience at this hotel. Will not stay here ever again. Coffee was good though

Un hotel súper cerca del aeropuerto? Un lugar Exelente para un viaje de trabajo por si ubicación y cercanía a tiendas

The hotel is old. Service is excellent. Hallway smell really bad. Room clean but furniture definitely need to update. I book a non smoking room but I can smell cigarette smoking from my room. Bathroom need update. Fan in the bathroom room 115 not working. Hotel location hard to find because it hide behind the restaurant.

A little difficult getting out of the parking lot; however there is so much closer by! Gentleman at the front desk that afternoon, was very polite, as well as Michelle, the hotel manager, that assisted me the next morning!!

Salah satu hotel terbaik di kawasan ini untuk harga terbaik di lokasi terbaik!!!

The hotel has a free shuttle which is really convenient. The hotel itself has a large room and a comfortable bed. The lamp next to my bed was broken and there was no soap. The breakfast was not great!

We enjoyed our visit. This was our second time in this hotel with in 2 months. We liked it the first time so we went back again. Very clean. And friendly staff.

One of my favorite hotels in Raleigh $50 deposit no bugs no loud people outside. It’s a very chill spot right beside Denny’s and Bahama breeze.

Truly amazed with this hotel. Definitely will stay again. Truly had a blast with the staff who honestly enjoyed our company and entertainment. The location was off the normal path of most traveling which was convenient to no nonsense in the area.

The staff is wonderful, and worked with me the best they could. While I didn't have a microwave or refrigerator this last time like I normally have, the room was still clean and I was able to get late Check out times. I will be booking again this weekend.

Everything was great until...... My wife and I checked in Thursday for 3 nights. Upon check in, we were taken care of by Maria. Very sweet, attentive and had us on our way in no time. Thursday night was fine. Got up and went about our business Friday morning. Came back to the hotel Friday evening, head to the room and fell asleep quick. Then came Saturday morning. My wife is disabled, and we were on the 5th floor. We got to the elevator and waited about 4 or 5 minutes, and nothing happened. I called the front desk from my personal phone (the phone in our room wasn't hooked up) Was unfortunate to get a front desk person by the name of Kwamel. Very unprofessional individual. I asked if there was a problem with the elevators. He said yes, there were not working. I asked him how we were supposed to get downstairs. He directed me to where the stairs were. I advised him that my wife is disabled and not able to walk down 5 flights of stairs. In his own charming way, he had no other answer for me. I hung up and had to help my disabled wife down 5 flights of stairs with her walker and our cooler for the day. Took us about 25 minutes to get to the bottom as my wife had to take one step at a time holding on the guard rail with both hands. I had to stand under her so she wouldn't slip and fall. When I got to the front desk, I inquired how long they would be out. My wife and I were going to be at a convention all day but obviously needed them working before we got back later that night. Mr. Personality had no idea. I inquired what we were supposed to do if we get back and they are still not working as there was NO WAY my wife could WALK up 5 flights. He was very unsympathetic and showed no compassion whatsoever. There was another rep behind the desk. She kept quiet for a while which was probably better for her. She finally asked me to come to her. She looked in her computer and long story short, if they were not fixed by the time we got back we had a room on the 1st floor waiting for us. I would just need to clear everything out of our current room which of course I would. That reps name was Karen. She was very nice, polite and showed an interest in helping us. Kwamel showed NO SIGNS to help. He just stood there with his shirt untucked and looked like it had been slept in. Instead of being part of the solution he kept telling me no. Wonder if he would have felt the same way if it was his mom or his grandma that was disabled and had to walk down 5 flights of stairs. I called Karen later in the day and was told they got 1 side working but the other wouldn't be looked at until Tuesday (holiday weekend) I am very surprised they wouldn't have someone on call 24 hours a day in case something like this happens. Doesn't say much about how much they care about their guests. Got back to the hotel at around 8PM. We were greeted by Daniel. We told him what took place that morning. He was VERY apologetic and showed much sympathy. Kwamel should really take some notes from

Our room was VERY clean upon entry and the front desk staff was pleasant. It is a red roof so as far as I know that brand does not offer breakfast normally but they do have coffee in the mornings at this location. I also liked that I was able to open our window to let in some fresh air. A lot of hotels you aren't able to open the windows at all since they are permanently installed.

This has definitely been one of our best hotel experiences so far. Amazing staff! They are always watching out for their guests. My friends and I felt like we were at home. The attendant in the breakfast area was very nice and helpful. She made sure we didn't miss out on any items. The breakfast had more items than we expected like fresh hot waffles, sausage biscuits, egg & cheese biscuits, scrambled eggs and fresh fruit. They offer Grits, different cereals, oatmeal with different toppings, and other basic items such as bagels and cream cheese, different types of muffins, different flavors of Greek yogurt (especially my favorite strawberry flavor), juices, fresh hot coffee, tea, etc. in addition to the hot breakfast items. My friends loved this place as they liked playing the shuffleboard and pool table while enjoying the adult beverage(s) they bought from the Marketplace at this hotel. Some great beer and wine. They even got into the pool and relaxed in the spa the day before we checked out. We will definitely be coming back!

位置一般， 設施一般，

Checked into the hotel has started off with bad front desk service right off the bat. Then when we got to the room our key card did not work, had to go back down to get it reloaded. Was told if you get it close to your cell phone it will deactivate. (One lady said she had to go down 3 times). The. We got into the room and it smelled like straight mold. Just a overall bad experience at this hotel. Will not stay here ever again. Coffee was good though

Un hotel súper cerca del aeropuerto? Un lugar Exelente para un viaje de trabajo por si ubicación y cercanía a tiendas

The hotel is old. Service is excellent. Hallway smell really bad. Room clean but furniture definitely need to update. I book a non smoking room but I can smell cigarette smoking from my room. Bathroom need update. Fan in the bathroom room 115 not working. Hotel location hard to find because it hide behind the restaurant.

A little difficult getting out of the parking lot; however there is so much closer by! Gentleman at the front desk that afternoon, was very polite, as well as Michelle, the hotel manager, that assisted me the next morning!!

Salah satu hotel terbaik di kawasan ini untuk harga terbaik di lokasi terbaik!!!

Kemudahan bersih pada penginapan terakhir kami mengamalkan penjarakan sosial dan menyediakan pembersih tangan sepanjang masa untuk pengembara menjaga tangan mereka bersih pada setiap masa. Lokasi adalah sangat mudah untuk membeli-belah dan makan untuk ketibaan lewat malam. Saya akan mengesyorkan lokasi kepada pelancong lain. Makanan adalah yang terbaik dengan kehadiran Covid

The room itself wasn’t bad. The TV had a couple issues but was fine otherwise. I was quite disappointed in the customer service after checking out. I stayed here with my friend for his birthday, so I brought his birthday gift (hand painted canvas that had a paper note/card tucked in the back) to the room to give to him. Unfortunately, it was left there when we checked out. I called the same day (yesterday) and was told they would talk to housekeeping and call me right back. Got no call. I called again this morning at 9:30 and got transferred to housekeeping. She said she had some items to go through and would call me back to let me know if she found it. Almost 5 hours pass by and nothing, so I called back and couldn’t get through to housekeeping. I talked to someone at the front desk, explaining that this was pretty important because I spent a lot of time on the gift and apologizing for being an inconvenience. The person acted irritated and very nonchalant and then put me on hold for nearly 30 minutes while “going to talk to housekeeping.” Also said “Well if it was on a piece of paper then they probably threw it away” even after I had previously said it was a CANVAS painting. After being on hold for so long, they came on the phone and said that they looked in the room and didn’t find anything. I asked if they had looked through the items that housekeeping mentioned before and received a rude, “Yeah that’s what I said, they looked everywhere and didn’t find anything.” I could feel them rolling their eyes through the phone. They didn’t apologize or anything of the sort at the end of the phone call, which was the least that could have been done. Very unprofessional and very bad customer service.