Hotel 5-Star di Lombardy, Italy

I like this hotel the most when I go to Milan. It is close to the city center and there are many places to visit nearby. I like this hotel the most when I go to Milan. It is close to the city center and there are many places to visit nearby.

There is NO service at this luxury hotel. First of all, WiFi didn’t work for the whole day. Secondly, at breakfast the staff challenged us whether we stayed at the hotel due to their system error. Facilities are really poor. When we go to the pool, the pool closes at 6pm. And staff just wanted to kick us out and got off work. Except for the pool, there is nothing else you can do at the hotel. Truly regret u booked this place

The Armani Hotel is located in the heart of the bustling city center, with its main entrance facing the street and the cathedral not far away. The elevator on the left after entering goes directly to the 7th-floor lobby. The reception is to the left after exiting the elevator. The hotel rooms are luxuriously designed, featuring the hotel's classic gray and black color scheme. The rooms are very spacious, a truly impressive suite. There's a hidden walk-in closet, various beautiful mirrors, and a perfectly functional iPad to control everything in the room. The internet is incredibly fast—faster than lightning! The bathroom is absolutely elegant and spacious, equipped with underfloor heating. The bed and pillows are also perfect, undoubtedly top-of-the-line in Italy. Cleaning is prompt and meticulous. Only minor complaints are the hot water temperature – adjusting it is like using a micrometer, otherwise it's either scalding hot or cold. Also, the doors are somewhat rough during construction and often don't close properly. However, these minor issues don't detract from its overall quality; it's absolutely a top-tier hotel.

Based on high expectations and experience of luxury hotels: Friendly staff, surprised to have access to room before 11am ( without needing to pay extra) always appreciate when hotels are sensible knowing the room was available and why not. Hotel was delightfully fragranced with good storytelling throughout ; for leisurely enjoyment and increasing our time spent at the hotel. Room was very bright , contemporary design with comfortable easy to manage digital controls for lighting and climate control. Likewise bathroom was spacious and practical. Linen felt luxurious for the “price of hotel” I highly recommend the hotel as I have been to Milano many times and stayed in the centre or near Centrql station but decided to try Navigli area for a change. The subway line was very convenient to go to Brera and actually to Central train station or the Linate airport. We had dinner and also breakfast at the hotel; both occasions exceeded our expectations. True value for money AND delicious , generous portions / offering with excellent bespoke service !!! Will want to stay there again !

Can’t say enough about how attentive the staff is in this hotel and that truly makes the experience luxurious. We actually switched from a previously booked hotel to this as we randomly picked the hotel for brunch on our first transfer from Milan to Florence. The service was fantastic at the restaurant so we made the reservation for our night in Milan two days after. It did not disappoint. The front desk was helpful and friendly at check in, trying to find ways to offer me with a better experience but we had to check out early the next day; housekeeper at evening service was courteous and asked me if four free bottle of water would be enough for the night. But the most impressive person was Zheng at the morning buffet. She must have seen our look that we were in a hurry and were in travel mode and she offered 1) a discounted price coz we didn’t take much food for the buffet; and 2) takeaway boxes for our breakfast to go for the train ride. She also offered extra water and banana! Overall a really good stay and I wish i could stay longer

A good overall hotel, but with limited amenities. Outdoor pool closes quite early and some days was closed during our stay for private events. Location is relatively good, around a 15 minute walk to the Duomo. Service was very friendly and helpful. However overall quality of hotel, amenities, consistency and experience is not on par with other leading 5 star hotel chains.

The room size was just right and very comfortable, and the bathroom was huge! The bedding was excellent, making for a super comfortable sleep! Breakfast was very plentiful, and the ambiance was great! The wardrobe was large and very spacious. The hotel even provided a converter next to the bed, so I could charge anything directly!

Very nice hotel the room was clean and renovated. The hotel is very closed to the metro. The only problem that we had was the heater it was very hot (personal feeling) The room was very well decorated and have space

The staff is generally very friendly and engaging, and housekeeping does an excellent job. The rooms are fine but not particularly special for the price. Breakfast is good, and Michela stands out as wonderfully attentive and kind. However, the coffee could be improved, and the evening restaurant (the same space used for breakfast) is a major letdown - the food is average, overpriced, and some of the service staff show questionable attitude. For dinner, it’s definitely better to head into the city. The sauna and pool close at 7:30 p.m., which feels far too early. Overall, it’s a nice hotel with great views, but given the room rates, it doesn’t quite deliver the experience you’d expect for the price.

This was my first time staying at this hotel, and I absolutely loved it. Everything was excellent, from the facilities and cleanliness to the overall comfort and service. What impressed me the most was the amazing staff. Everyone was friendly, professional, and helpful, including the reception team, housekeeping staff, restaurant staff, security personnel, luggage attendants, and even the maintenance and air-conditioning team. Every single person contributed to making my stay enjoyable and memorable. Thank you all for the outstanding hospitality. I will definitely stay here again in the future and highly recommend this hotel to anyone looking for a great experience.