Hotel 5-Star di Lombardy, Italy

The only criticism I have is of the odd layout of the buffet breakfast - it’s in 3 separate places. No one explained to us how it worked and that the main part of the buffet was in a separate room which we didn’t discover until our final breakfast

There is NO service at this luxury hotel. First of all, WiFi didn’t work for the whole day. Secondly, at breakfast the staff challenged us whether we stayed at the hotel due to their system error. Facilities are really poor. When we go to the pool, the pool closes at 6pm. And staff just wanted to kick us out and got off work. Except for the pool, there is nothing else you can do at the hotel. Truly regret u booked this place

The hotel was reasonably priced, the room was clean to my satisfaction, and the sheets and towels were new. The location was convenient, being close to the MRT station. The front desk staff were helpful and provided information on nearby attractions and restaurants, which was a big plus. The air conditioning was quiet, and I slept soundly all night. The only downside was the small room size, but it was still quite a good deal for the price.

Based on high expectations and experience of luxury hotels: Friendly staff, surprised to have access to room before 11am ( without needing to pay extra) always appreciate when hotels are sensible knowing the room was available and why not. Hotel was delightfully fragranced with good storytelling throughout ; for leisurely enjoyment and increasing our time spent at the hotel. Room was very bright , contemporary design with comfortable easy to manage digital controls for lighting and climate control. Likewise bathroom was spacious and practical. Linen felt luxurious for the “price of hotel” I highly recommend the hotel as I have been to Milano many times and stayed in the centre or near Centrql station but decided to try Navigli area for a change. The subway line was very convenient to go to Brera and actually to Central train station or the Linate airport. We had dinner and also breakfast at the hotel; both occasions exceeded our expectations. True value for money AND delicious , generous portions / offering with excellent bespoke service !!! Will want to stay there again !

The hotel's location is superb, right opposite Milan Central Station Square, making travel and transfers by train or metro incredibly convenient. The hotel building seamlessly blends modern design with a vintage, historical feel, giving it a distinctive exterior. Our group booked three rooms, each of which was exceptionally spacious and very comfortable. The check-in process at the front desk was simple and efficient, with almost no waiting time. The hotel provides a shuttle bus service to and from the Duomo, which is very convenient for exploring the city center. Compared to most hotels in Europe, the breakfast here is particularly diverse, offering a wide array of hot and cold dishes, desserts, and fruits. The overall service quality was excellent. I'd especially like to commend Ms. Zheng from the breakfast restaurant. She was always smiling and proactively attended to every table, providing thoughtful and meticulous service that brightened our mornings every day.

It was my friend's birthday during our stay, and the hotel thoughtfully surprised us with chocolates to celebrate. Toothbrushes were provided, which was a nice touch. The place was very clean, and the hotel restaurant stayed open quite late. Excellent service overall.

Wonderful stay with classic elegance and great service The experience was excellent. The hotel combines timeless elegance with modern comfort. The room was spacious, well-maintained, and very quiet, ensuring a good night’s rest. Staff were consistently professional, friendly, and attentive to details throughout the stay. The location is convenient, with easy access to major attractions, shopping, and public transport. Breakfast was high quality with a good variety of options. A reliable choice for both leisure and business travelers—would happily stay again.

Château Monfort is an absolutely amazing hotel in Milan. The staff are consistently nice, professional, and attentive, making you feel truly welcomed. The location is excellent — just a pleasant 10–15 minute walk from Piazza San Babila, the fashion district, and the Duomo, with great connections to the rest of the city center. The building itself is a beautiful early 20th-century Art Nouveau gem, full of vintage charm and fairy-tale character that blends perfectly with modern luxury. Highly recommended!

The room was clean and tidy, and the front desk staff were very friendly and could speak English. The hotel is within walking distance of the subway station, supermarket, and cafes. You can take the subway directly to the cathedral.

The staff is generally very friendly and engaging, and housekeeping does an excellent job. The rooms are fine but not particularly special for the price. Breakfast is good, and Michela stands out as wonderfully attentive and kind. However, the coffee could be improved, and the evening restaurant (the same space used for breakfast) is a major letdown - the food is average, overpriced, and some of the service staff show questionable attitude. For dinner, it’s definitely better to head into the city. The sauna and pool close at 7:30 p.m., which feels far too early. Overall, it’s a nice hotel with great views, but given the room rates, it doesn’t quite deliver the experience you’d expect for the price.