Hotel 5-Star di Lombardy, Italy

The only criticism I have is of the odd layout of the buffet breakfast - it’s in 3 separate places. No one explained to us how it worked and that the main part of the buffet was in a separate room which we didn’t discover until our final breakfast

There is NO service at this luxury hotel. First of all, WiFi didn’t work for the whole day. Secondly, at breakfast the staff challenged us whether we stayed at the hotel due to their system error. Facilities are really poor. When we go to the pool, the pool closes at 6pm. And staff just wanted to kick us out and got off work. Except for the pool, there is nothing else you can do at the hotel. Truly regret u booked this place

I had an exceptional stay at the Armani Hotel Milan. Everything about the experience was flawless — from the elegant design and immaculate cleanliness to the outstanding service. The staff were truly amazing — professional, attentive, and always ready to help with a genuine smile. Every detail reflected the brand’s signature style and luxury. I highly recommend this hotel and look forward to returning on my next visit to Milan.

Not luxury. You must pay for omelet's and all eggs dishes. Nobody help with luggage in/from taxi. There's a drunk bar right outside the window. They yell until the morning. The maid came to clean right after breakfast and said she'd leave in half an hour, and she only understands Italian. The room door wouldn't open with a keycard, so I had to go to reception several times before they helped; I was too lazy to help them right away. The room only has a shower, and it doesn't have a shelf for shampoo. As a result, the hotel is three times overpriced, and two stars are too many.

The hotel is directly opposite Milan Central Station, which is super convenient. You can tell the interior has been renovated, but unfortunately, the bathroom feels very plastic and lacks any sense of luxury. The sheets also had some stains, which was a definite letdown. On the bright side, the front desk staff were very friendly, and the breakfast selection was extensive with good-tasting food.

It was my friend's birthday during our stay, and the hotel thoughtfully surprised us with chocolates to celebrate. Toothbrushes were provided, which was a nice touch. The place was very clean, and the hotel restaurant stayed open quite late. Excellent service overall.

The room size was just right and very comfortable, and the bathroom was huge! The bedding was excellent, making for a super comfortable sleep! Breakfast was very plentiful, and the ambiance was great! The wardrobe was large and very spacious. The hotel even provided a converter next to the bed, so I could charge anything directly!

Château Monfort is an absolutely amazing hotel in Milan. The staff are consistently nice, professional, and attentive, making you feel truly welcomed. The location is excellent — just a pleasant 10–15 minute walk from Piazza San Babila, the fashion district, and the Duomo, with great connections to the rest of the city center. The building itself is a beautiful early 20th-century Art Nouveau gem, full of vintage charm and fairy-tale character that blends perfectly with modern luxury. Highly recommended!

The room was clean and tidy, and the front desk staff were very friendly and could speak English. The hotel is within walking distance of the subway station, supermarket, and cafes. You can take the subway directly to the cathedral.

The staff is generally very friendly and engaging, and housekeeping does an excellent job. The rooms are fine but not particularly special for the price. Breakfast is good, and Michela stands out as wonderfully attentive and kind. However, the coffee could be improved, and the evening restaurant (the same space used for breakfast) is a major letdown - the food is average, overpriced, and some of the service staff show questionable attitude. For dinner, it’s definitely better to head into the city. The sauna and pool close at 7:30 p.m., which feels far too early. Overall, it’s a nice hotel with great views, but given the room rates, it doesn’t quite deliver the experience you’d expect for the price.