Hotel 5-Star di Bagmati, Nepal

I had a wonderful 8-day stay at Mercure Kathmandu Sukedhara Heights and it truly felt like a home away from home. From the moment I arrived, the service was warm, professional, and consistent throughout my stay. The rooms were clean, comfortable, and well-maintained, and the overall atmosphere of the hotel was calm and welcoming—perfect for both relaxing and unwinding after a busy day. A very special appreciation goes to the reception team, especially Alon and Shreesha. They went above and beyond to make sure I was comfortable, always greeting me with genuine warmth and taking care of any requests promptly and thoughtfully. Their kindness and attention to detail really made my experience stand out. The hospitality here is exceptional, and it’s clear the team genuinely cares about their guests. I would definitely recommend this hotel and look forward to staying here again.

We have booked deluxe room after checking pics which has balcony but when we checked in they gave us room no. 803 without balcony i show them my booking details which has balcony even though hotel it self website showing deluxe room with balcony but they refused so beware if your booking deluxe room. There is so many thing are downside Only 1 option for indian veg food for all 3 days No conditioner in shower Check in in allow only 30 mins. Before  Check out sharp 12 pm  even hotel is only 20-30% occupied If you are indian and strict vegetarian please choose other option like farfied by marriott which 4-5 mins walking distance from that location.

One of the finest properties in Nepal — perfect location, beautiful ambience, and excellent amenities. What truly stood out, though, was the exceptional hospitality. From the moment we arrived, the staff was warm, attentive, and went above and beyond to accommodate every request. We stayed for a birthday celebration, and their thoughtful service made it truly special. If you’re looking to create unforgettable memories, this 5-star resort is the place to be.

It's a 20-30 minute walk from Nagarkot bus stop, but the view from the hotel balcony is excellent. If you want to see the Himalayas and the sunrise together, and relax, I think this is a good choice. In early May, I was lucky enough to have clear weather early in the morning and could see the Himalayas very well. There's also a spa, pool, and restaurant, giving it a resort feel. The staff are very kind and helpful, even with my broken English.

★★★★★ I recently stayed at Hotel Barahi Kathmandu for 2 nights and 3 days during my trip to Nepal. To start with the conclusion, this is a hotel I would gladly stay at again. When I evaluate a hotel, I don't judge it solely on luxury or facilities. What matters most to me is how the people working at the hotel interact with their guests. Hotel Barahi Kathmandu was a very impressive hotel in that regard. From check-in to check-out, every staff member – at the front desk, in the restaurant, and from housekeeping – greeted me with natural smiles. It didn't feel like formal customer service because I was a 'guest,' but rather as if they were treating me as an individual. The hotel's location is also excellent. While it's within walking distance to the Thamel area, upon returning to the hotel, you find a calm space where you can forget the hustle and bustle of the city. It's a very convenient hotel for both sightseeing and staying. I also enjoyed breakfast every day. Beyond the variety of dishes, Nepali cuisine was also offered, which was great for a traveler like me to easily enjoy local flavors. On the other hand, there was noise in my room at night, and there was one day when I couldn't get enough rest. This was disappointing. However, what impressed me even more was the hotel staff's response afterward. They listened carefully to my concerns and addressed each issue without downplaying it. Their attitude conveyed a strong desire to 'improve the guest's stay.' During my travels, I pay close attention not only to the hotel's facilities but also to the people working there. No matter how grand the building, if the people aren't good, I wouldn't want to stay at that hotel again. Hotel Barahi Kathmandu was a hotel where I felt human warmth. Of course, there are always areas for improvement. But this hotel has an attitude of being willing to address those areas. That was of great value to me. That's why if I have the opportunity to visit Nepal again, I would choose this hotel once more. Finally, I would like to express my gratitude to all the front desk staff, restaurant staff, and housekeeping who kindly assisted me during my stay. Thanks to all of you, this hotel became more than just an accommodation; it became a part of my wonderful memories of Nepal. Thank you very much.

The service at this hotel is truly impressive, with excellence evident in both hardware and software. Upon arrival, the concierge proactively helped with the luggage. The front desk staff greeted us with warm smiles, efficiently handled the check-in process, and thoughtfully informed us about breakfast hours and the Wi-Fi password. The P2 staff were very enthusiastic, personally guiding us to the room and introducing the amenities. The room was tidy, comfortable, and well-equipped, with particularly satisfying bedding. The housekeeping department responded promptly and with a friendly attitude. To our delight, the hotel also prepared fresh fruits, showcasing their attention to detail. The overall stay was exceptionally pleasant, making us feel genuinely at home. I highly recommend it to everyone and will definitely choose to stay here again next time!

This is definitely the first choice for business travelers in Kathmandu. Overall, it's very good. The only issue was that the desk in the room wasn't very functional for working. Another downside was that my flight turned back, so I missed a night, but couldn't get a refund.

We knew the service would be good as soon as we booked, and within hours we received a welcome email, listing the ways we could contact them if we needed to. On the pick up at the airport, they were speedy and efficient and the taxi ride only took us 20 minutes with traffic. As we walked through the door we were blown away by the interior decoration, only then to find that hotel had been a former palace! Historic artifacts and pictures were strewn through the hallways and the outside only matched the royal feel with perfection. We stayed in the royal suite, with a big bed and balcony. The staff were great, the breakfast was standard for off peak times and although the location isn't in the depth of Thamel, the area most will go out for eating and drinking, it was within 30 minutes drive of most landmarks and as it was the ambassedy/ office worker area, there was a nice vibe. There were some things that can't be controlled. The hotel did a good job of providing heat as the weather in February is still chilly. The pollution was real. Especially as you walk nearer the streets, something to think about if you are sensitive to this. Apart from that, It was all really wonderful. Niraj Yadav the receptionist and the team, we thank you dearly.

Absolutely loved my stay here! The staff were super friendly and helpful. The room was clean, cozy, and exactly what I needed after a long day of exploring. The location is unbeatable too, just a short walk from the main attractions. Would definitely book again and recommend it to anyone visiting the city!

This was my third stay, and I was here for 7 days. I feel the restaurant service has declined, especially at the breakfast buffet. I noticed a slightly overweight waiter who seemed unfriendly towards Chinese guests, preferring to serve Indian guests instead. He ignored requests from Chinese diners and was overly attentive to Indian ones. The breakfast order and serving speed were slow; out of several days, I only got my ordered eggs once. Big thumbs down. The restaurant manager also seemed indifferent towards Chinese guests. I'm not sure why, especially since there were so many Chinese diners.