Hotel 4-Star di Sergipe, Brazil

Good service and pleasant hotel with two nice swimming pool options with a pleasant temperature.

The receptionist Laysla's care is incredible, very sympathetic and performing. I stayed in a room that the air conditioning was not cooling well, the official Arthur (very sympathetic and willing to help) tried to solve the problem, as he could not quickly change us to the room . Mr Carlos (also very educated and well-profited) helped us make the exchange and before took us to the room to see if the air was satisfied. Excellent general service!!! Excellent facilities, everything very clean. I loved!!!

We are a habit of this hotel , or we were a habit of it . 1st day a broken cabinet in the guard . 2th day No lights of the room - two days to concert [] 3rd day incoming breakfast fruits - hard and tasteless mama , very bad abacaxi 4th day the same thing 5th day without news 6th day was over the hotel water 14h promised to return in half an hour 18 hours still without water. I asked for a daily return to change hotel. The manager who could authorize became uncommunicable I went out to dinner . About 21 hours still without water . The manager came and said he could not return the daily . He offered me to switch for a suite . I exchanged . Suite only with cold water 7th day shower of the suite opened normally and when the hot water began disappears Finally a complete disaster . Edgard Ferreira Pinto Cesar ...