Hotel 3-Star di Lazio, Italy

The price of this hotel is quite value for money for a very basic stay, especially considering the location near Termini. It includes basic breakfast as well.The room is simple and the facilities are minimal, but acceptable for a short stay in Rome. When we arrived at night, the male receptionist was excellent — very friendly and welcoming. He even reminded us to be careful with our belongings in the area, which we appreciated. However, our experience the next morning was unfortunately the complete opposite. The middle-aged lady at reception was extremely rude and unwelcoming, no hello no god morning, when we walked to the lobby, she rudely asked what is your room number, u need to pay for your dog etc like we are somewhat an intruder. It’s very shocking for a start to the day. The hotel advertises itself as pet-friendly, yet we were repeatedly told what we were not allowed to do — we couldn’t bring our dog near the breakfast area and were given strict instructions in a very unfriendly tone. Our is small dog, we would appreciate that kinder treatment More concerning was the inconsistent and dishonest pet fee. The site clearly states the fee is €11, but she initially tried to charge us €25. Is she trying make some petty cash out of it? After we showed her the site information which clearly says €11, she changed it to €15. When we questioned this, she sarcastically said “Nevermind it’s free” then want us to pay again. We found her attitude very inappropriate and disrespectful. The hotel itself is already very basic, but poor customer service makes the experience much worse. It is disappointing that a hotel would allow such unprofessional and discourteous behaviour at the front desk, as reception is the first impression guests have. While the price may be reasonable, the negative service experience makes it difficult for us to recommend this hotel.

The location is great, just two turns from Termini Station. I arrived at 11 PM and felt quite safe walking there, didn't encounter anything strange. The front desk lady, a middle-aged Italian woman, was quite mean, giving a fake smile without even looking up. The room was small but clean and had everything I needed. The key was quite unique. The picture shows the view from the window, which was pretty good. It's only a few hundred meters from the bus stop. Remember to buy and validate your tickets; out of several bus rides, only one didn't have a ticket inspection.

Una piacevole sorpresa vicino alla Fontana di Trevi. Bella stanza con arredamento curato e molto pulita. Ottima esperienza soprattutto grazie alla disponibilità e gentilezza del proprietario che ha fatto di tutto per rendere perfetto il nostro soggiorno! Ci torneremo!!!

We've stayed at this hotel twice. The premium room and standard room only differ in size and the presence of a desk. The renovation is brand new, with a fresh and understated design. The elevator operates silently but is slow. The soundproofing between rooms could be better, but if you just need a place to sleep while traveling and want to quickly depart from Termini for other parts of Italy, it's ideal and budget-friendly.

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We got here at 11h and check is was only at 3pm ; without even asking they decided to upgrade our room so we would have 2 rooms as we were tra Eli g with our kids AND the upgraded room was ready immediately ! There is a lobby to check in but the hotel room was actually a few streets away. The bellman walked with us to our room and showed us where everything was super nicely. - the mini fridge was stocked with Coca Cola, juice water beer and wine (2 of everything !) we were there 3 days and used everything. Surprisingly the extra charge was only 15 euro ! - great location about 50meters (exactly 80 seconde walk) from the trevi fountain. - the street is really buisy with all the restaurants and merchants and shops but being on the 3rd floor we heard nothing and felt very safe. Would recommend 100% and would go back here if we came to Roma again.

Our stay at the Viminale View Hotel was an acceptable one - but we would unlikely return on a future visit to Rome. Arriving at the hotel in the early afternoon, we were pleased to be allowed to check in ahead of the published time (14:00hrs). The service was friendly and efficient and we were quickly shown to our room - that being a ‘deluxe’ room at the end of a corridor. Room number 1 was to be our home for four nights. The room was of a good size and well-equipped e.g. towels, tea and coffee making facilities, a small fridge (with optional mini-bar), a television and a bathroom - with an excellent free standing bath tub in the centre of the bedroom. Perhaps my biggest gripe with the hotel was the disappointing view from the room. A ‘Viminale View’ it most certainly was not. Interestingly, room number 1 was the only room on the wrong side of the building. All others, including cheaper standard rooms, had the all-important Viminale view. In fact, not from anywhere in the hotel could we see the Viminale, since the reception area too was without any windows. Our two windows looked out onto a gutter on one side and an adjacent building on the other. We paid a little extra for breakfast, which was of a simple but acceptable standard. Given the size of the hotel with just 10 rooms, an extravagant buffet was not expected. More a continental selection, there was enough to keep us going until lunchtime. Cold meats, cheese, bread, pastries, yoghurts, toast etc, with scrambled egg and sausage available as hot options. Hot drinks were made on request. As a smaller establishment, this accommodation appeared only ever to be staffed by one person at a time, which somewhat impacted service. Once seated for breakfast, we were provided with a hot drink and then left to it. There was no opportunity to request further drinks, which was a little disappointing. And on one occasion, we watched as a guest had to go in search of a member of staff in order to get a cup of coffee. Perhaps in the mornings, especially with breakfast to provide and guests occasionally checking out, a second staff member would be beneficial. House-keeping was of a good standard but returning on our last night, we were keen to enjoy a coffee, only to find that our supplies had not been replenished and our cups were still dirty on the side. As a hotel unstaffed after 17:00hrs, it wasn’t a simple case of calling for some coffee, rather just going without. Whilst an enjoyable stay, the view from the room and the lack of hotel staff beyond 17:00hrs just didn’t work for us.

The hotel isn't too far from the train station, which is pretty convenient. I arrived at the hotel at 9 AM, but couldn't check in until 2:30 PM. That policy is quite inconvenient. The room itself is very old, and the facilities are just average. The bathroom drain also had a really strong odor.

I think it's one of the best room you can get with this price, very classy and with great location, the room is huge and the reception is very nice