Hotel 4-Star di Ontario, Canada

PROS: New, clean, secluded, decent enough gym, quiet, boring, no chemical cleaner scents other than the towels and sheets that will stay on your skin 100%... I always bring my own due to this. Free floride water lol...🙄 Don't drink it. CONS: The heavy room doors slam insanely hard, fast and would chop fingers off, blow out eardrums and shake the walls. I woke up every door slam, hard to not. Mind blowing to spend money building a Hotel and not consider to have quality safe quiet doors. SOLUTION! I had to use some ”white noise” to drown out the crazy door slams. ****** is a lifeless end of the line in purgatory vibe, but I'm not into that activity and wasn't there for that. If you want a clean, new, mostly quiet nice hotel, this is a good choice if you find a good deal. Service I never ordered food but the complementary tea and coffee are ok if stocked, NO Milk Alternatives and boring list of food to over pay for.

It's Hilton. As expected. Great location with nearby amenities. Beautiful view from the rooms. No water for the coffee machine though. Pic is of the CN Tower as viewed from the room. Would have stayed longer but it's too cold now for me in Canada, so will return in the Spring. Highly recommend.

Room is spaciously and location is convenient. Gas station is just a few steps away with Tim Horton where one can get coffee and bkft

Beautiful hotel! Loved the room and the layout. The bathroom and the room itself were both a decent size. Hotel reception check in was a breeze and very professional. Happy to stay here again should the need arise.

There is no light on celling the first room they give me, before I went down to the front desk, I ask the housekeeping lady and she told me talk to front desk room after 21, there is no celling light, the room inside was very dark, I went down told front desk and changed another room and then she give me room 25, I told her housekeeping lady told me no celling light after 21 then she ask me go upstairs to check first, after I check and going back down said no night, she give me another room #49, I told her again no celling light after room #21, she still give me room#49 , I told her to call housekeeping department to check but she ask me go to check by myself, I never heard a 4 stars hotel will asked guess to check room for front desk, she don't want to change another room for me before I check room#49. Then I go upstairs to check then going back down again. She told me there is no more rooms available. I told her I want to talk to her supervisor, her supervisor come out and finally give me room#11 room with a celling light . Total I using 1 hour to check-in. That is what kind of hotel it is.

We stayed here for 1 night. We were allowed early check in for free due to it not being peak season. We booked a full falls view. Our room was fairly big and extremely clean. The bathroom came complete with a spa bath, which was lovely after being out in the cold. We were in walking distance to a ******, now I've been to Vegas, but this was massive and made me feel like I was back in Las Vegas. We were also within walking distance to all the Niagara Falls attractions. The hotel had offers for breakfast and dinner, which at the time was really good value for money. There is Starbucks in the hotel along with other shops, which we found were good value for money. We got some souvenirs cheaper than the local shops in the area. Niagara Falls isn't cheap, the Hilton is a welcome break, value for money, great customer service kinda place. We would visit here again. I didn't get pictures of the room, but I did take a picture from a small portion of the views we got from our room. It was foggy, that was out of the hotel's control...and the infinity mirror gave me Poltergeist vibes, but in a very good way, I love nostalgia!

Amazing view. Amazing location. Be sure to check your receipt after the stay for any amenity fee that was charged. The ”resort fee” is included in the prepaid rate booked on Trip.com (at least for my reservation), so it should not be charged by the hotel at checkout. Trip customer service was able to help me resolve this after the fact. Thank you.

I found the room extremely smelly and dank. The toilet didn’t flush well. The sheets were clean! Construction noise outside my room was incredibly loud at 7am!

It was a nice comfortable room but the hotel was a let down for us. First we needed to wait for 15 minutes for a check in with a small child in our arms at night, because there was only one receptionist who was also working as a cashier to a shop in the hotel and just prioritised the people leaving the shop instead of the coming guests. The thought of combining a receptionist and a cashier being a good idea is beyond me. The swimming pool was another let down. We booked it for the slide but in the pool we learnt our almost 5 years old daughter is too small for the slide. We offered we could slide with her, but it was also not allowed. We complained and literally nothing was suggested as a solution. Not even an apology. The posters for the slides are very misleading and when booking there was no information clearly visible that there are such restrictions for the slide, that is so eagerly advertised. All in all, this was the worst stay we have had for a while due to the incredibly poor service.

I had a very fun stay. The hotel is very neat and has many places where you can take your pictures. Clean towels ,shower gel, shampoo and conditioner and all provided. You can make your own tea or coffee there. The bathroom lighting is actually very good. The food provided was very nutritious and the walls are pretty thick so it's likely you won't get noise disturbance