Hotel 4-Star di Ontario, Canada

Great hotel, great location and excellent front of house reception team with a warm welcome. Rooms are large but need a refurbishment as looking a tad worn and tatty. I understand that some refurbishment is in progress to the rooms and restaurant. Beware: our holding deposit had not been returned after we checked out on June. 11, even though there was no spend on the room. Even after 8 days, I cannot get my deposit returned - so recommend you insist on a return on checkout.

The parking, although costing, could not have been more convenient. The location was also outstanding, being so close to the CN-Tower and many restaurants. The unit was great and I'm so glad i requested an upper floor with a balcony as the weather was nice and we sat out there many times, day and night. So nice having two bathrooms and the extra bedroom for extra space. Very well appointed as well. I left to go to the hockey game and realized I had left my key in the room and I was freaked as I didn't know how I'd get back in, as the rental company is not onsite. I got in touch with them and they reminded me that it must be unlocked as the key is need to lock the door from the exterior. Stupid me didn't remember that so disaster averted, although the unit was unlocked. The concierge did go up to make sure it was indeed unlocked and untouched to their eyes. Overall, would love to come back and stay there again, totally satisfied. Thanks again for your assistance with the key debacle..MSP

Pros: a parking lot with sufficient space (no need to book in advance). A shopping mall St Laurent is nearby. The breakfast is ok. There are 2 sockets and 2 USB-A outlet on each side of the bed. The staff are friendly in general. Cons: A bit far away from the tourist attractions downtown (around 10 minutes drive). The coffee from the in-room coffee machine was so-so. The air-conditioner was quite noisy. The TV in my room couldn't be turned off (It went off automatically after no-signal for a while anyway). There were some paper cups for coffee but no other glass / cups in the whole room even for brushing teeth so I had to use paper cups for brushing teeth (Is it considered environmental friendly?)

Fantastic staff and very close to the airport with. Free shuttle to and from. Such a breeze to chekc in after a delayed flight fast queue and upgraded room for free. Breakfast was 6am to 9:30 or 10am on weekends and was fantastic good variety and very good staff especially Sylvia - thank you for a wonderful dining experience. Rooms are huge all with AC and fans if needed and very well stocked and clean no issues and rebooked to stay again at the end of my trip and wood definitely recommend.

The location was fantastic. The bath quickly warmed up, allowing me to thaw out from the cold. It was easy to get to Table Rock, Rainbow Bridge, and the fireworks display area.

I enjoy a lot for 2 days ,The Hotel is very clean and big, The receptionist are very accomodating and the breakfast is yummy! The most i admired in this hotel is every 15 min there a shuttle bus to drop you in the airport.

Room is big, clean and has a nice view. Great swimming experience and sauna, there’s a gym too. The room is near the elevator as I requested  and the receptionist is very accommodating. Bring your own slippers specially if you are planning to use the swimming pool.

The rooms are new and the location is convenient. The shuttle bus is fast and efficient, but since it also picks up guests from the Hyatt, it often gets too crowded and there aren't enough seats. The breakfast is better than Holiday Inn, but it can't compare to Crowne Plaza in China. The front desk staff are very friendly.

Stayed here on my layover in Toronto. Very nice. I didn’t eat or order anything unfortunately I was too tired and chose to sleep in the incredibly comfortable bed the whole time. I always like to choose Marriott brand hotels when possible and this experience just continues to reinforce that decision. I will say the hotel is a bit of a trek coming from terminal 3 with bags, as the hotel is in terminal 1. All in all it was good tho. Staff was very polite and helpful as well. I didn’t take a photo so please enjoy this child’s artwork of a beloved paper airplane.

Very clean and supportive staff they are very helpful. Very well organised & knowledgeable. The place is very tidy and easy access to the uber and metro. All the staff were very friendly and welcoming. They guided us for visiting all the attractions .