Great 4* hotel in the middle of the old town, next to the Plaza Nueva (pintxo bar area).
You will recognize the age of the hotel inside of a room (stains on wall, conditions of the furnitures), but it is ok, especially if you find a great offer.
If you want a bigger room, choose the Space room, with overlooking to Nervión river and the theatre square right at the entrance of the hotel.
No cuenta con los servicios y comodidades que debería tener un hotel boutique, la recepcionista fue borde y poco servicial, además de haber hecho comentarios hostiles hacia nosotros. Cuando se paga por un hotel boutique se espera una mejor atención, así como mejores artículos de aseo y un mejor mantenimiento de la habitación.
Lo positivo: La limpieza estuvo muy bien, las camas son cómodas y está muy bien ubicado.
Location is great, easy access to the bus station where you can find buses to San Sebastián, Santander and airport. Also the hotel is close to the stadium.
Room is large and clean but we were running out of shampoo on the first date. It seems that they didn’t refill the shampoo before we checkin. The room design is a bit strange to us which showering room& the sink are separated from the toilet. Also, the shower room is right next to the bed which there is no door and the glass are fully transparent.
Ya conocía el hotel y sus puntos fuertes siguen siendo la ubicación, la comodidad de las camas, la calidad de las toallas y la bañera de hidromasaje en caso de contar con ella en la habitación. No he disfrutado de la comida en ninguna de sus opciones por lo que no puedo opinar al respecto.
En cuanto a las carencias, la estructura de construcción de las habitaciones hace que se oigan y se perciban con claridad las conversaciones de habitaciones aledañas (unos buenos tapones lo solucionan) y la limpieza en esta ocasión me ha dejado y por el polvo acumulado en el mobiliario y los pelos en el baño. El SPA está obsoleto, estaría bien actualizarlo. A pesar de todo la estancia es cómoda y repetiría pero como ya sugerí anteriormente, un hotel de 4 estrellas se define por la atención al detalle.
What an amazing hotel, the staff were most friendly and helpful. Its proximity to the old town makes this a must stay location. The breakfast was spectacular and the rooftop pool and bar were fabulous. Overall an excellent location and will be a repeat stay for me in the future.
Excellent 4* hotel in the perfect location, 12 minutes walk from both Railway station and Intermodal Bus station. Big room, nice beds, all amenities like tv, aircon, kettle, frige and safe. Real bath and bidet in the bathroom. Looks little bit tired, but ok. The only problem was a plastic card room key with magnetic *****, which had been unmagnetized in my pocket several times with earphones case. Hotel has several bars/restoraunts, including one in the inner garden. And meeting areas for conferences.
Sin lugar a dudas, de los mejores desayunos que he visto en muchísimo tiempo. Tiene zumo natural recién exprimido, variedad de panes y bollería. Me ha encantado!!!
Nice and clean room for 3.
The room with the terrace is perfect for sunset.
It’s easy to the beach in walking a short distance.
Hebat
131 ulasan
9.1/10
Harga bermula
€ 159
satu malam
Semak Ketersediaan
Lihat Semua Hotel 4-Star di Basque Country
Terokai Ulasan Tetamu Hotel di Basque Country
Lihat semua
9,0/10
Great
GGuest UserThe lady at the front desk was very friendly and enthusiastic when we checked in, asking if we needed a map and briefly explaining the surrounding routes.
The water pressure in the bathroom was a bit low, and switching between the showerhead settings required some guesswork.
Breakfast had a decent variety of choices.
It's only about a ten-minute walk from the Guggenheim Museum and the airport bus stop. It would have been better if they had provided information about the airport bus service being suspended on May 1st, as we checked out on Labor Day and waited at the bus stop for over half an hour for nothing.
GGuest UserThe hotel is located just a few minutes by bus from the bar area.
The exterior looks old, but the interior is very nice and clean.
The bed was fluffy and I slept well.
There's a supermarket nearby, so you can easily stock up if you need something.
The breakfast selection isn't that extensive, but it was more than adequate. And it was very delicious.
I'd love to stay here again the next time I visit San Sebastian.
GGuest UserNumad studios is actually more for long term stays or students, it did not feel like a hotel, which some may like.
Staying as a short term guest (3 nights) I anticipated to be treated more like a hotel guest i.e. a bottle of water in the room, more than one towel, an actual hook to hang the towel on.
Unfortunately what I didnt expect was scaffolding around the room, with men working on at my window level, banging. I provided feedback to a survey sent the first time impacted by the works, the next day we were woken at 8am by more works. This was check out day
I informed reception on leaving who said she would prefer us to tell her sooner to ensure our stay was to our satisfaction.
Whilst a nice thought, the first time was after a long hike (when feedback was provided immediately electronically) the second the morning of leaving. I doubt at that time there was much she could do. However it strikes me they should be aware of where works are going on, especially if worksmen will be on site in the vicinity of room windows.
Whilst it is very accessible to the city, this is really and out of town area of hospitals and technology offices/places of study.
The room was very clean, transport useful, but it lacked any atmosphere. I would stay here if you are in the area for work or study, otherwise a hotel nearer the city is best.
Additionally, the room we booked was not available we were provided, instead of a large studio, with essentially two adjoining rooms, which was a suitable alternative but a shame, particularly as those rooms were where the scaffolding was.
BbaraoGuild**”BAD: Beware of the 'Upgrade'”**
Our priority when booking was the room size and budget, so we reserved a 32m² City View room.
At check-in, the hotel staff offered us an ”upgrade.” He said that for an additional €25 per day, we could ”upgrade,” so we agreed.
However, while the room did have a Sea View, the size was downgraded to just 21m². I told them that paying €25 to have a smaller room was a downgrade, but they insisted that the view had been upgraded.
I asked to be moved back to the room we originally booked, but the staff ignored my request for an entire day.
Let me ask you this: if you went to see a new landscape, and the view changed, how would you describe it? You wouldn’t say the landscape itself was ”upgraded,” would you? You’d say the view was different or better.
The following day, I finally got a response from the staff. They told me I’d need to pay an additional €70 per day if I wanted a 32m² Sea View room.
While the hotel facilities and scenery are excellent, the staff are focused entirely on business and seem to aim to squeeze every extra euro from their guests.
In the end, we ended up paying the €25.
**Beware of the 'Upgrade.'”**
GGuest UserNice hotel with ample parking. Excellent location for exploring the city. You can walk to Casco Viejo in 15 minutes, and the metro stop is also nearby. The breakfast buffet is very good and extensive, with a huge selection. The only downside was the strict rules around the pool, which is also part of a sports club. This meant the children couldn't really play there.
HHosanChoose the hotel for its proximity to the Intermodal bus interchange. We walked to all the main tourist attractions from the hotel. Bilbao is a very walkable city.
What sets this hotel apart is the friendliness of the staff. The front counter team is genuinely friendly and helpful. Special thanks to Noemi who went out of her way to help us and gave advice on airline lost luggage.
The room is spacious for our needs. The king bed is super comfortable, with just the right firmness. Linen is plush and pillows are fluffy. It has a simple yet functional tea-making facility in the room. The room came with USB charger by bedside, which is essential for today's travellers.
We love the bathroom. Well-lit, full-size shower with strong water pressure. You will find the basic amenities (Toothbrush etc) in the bathroom.
The cleaner did a good job with the room. The hall and public areas are all spotless. Judging based on the interior, the hotel might have been refurbished not that long ago.
GGuest UserBeautiful rooms with nice bathroom, great shower.
Soundproofing could be better.
Having a bath a hear the tv from the next room, should not be possible in a hotel like this, also the slamming doors, was not great.
Staff in the hotel are super, from housekeeping till reception.
The restaurant is fantastic, fantastic wines.
And probably one of the best burgers I ever had.
If you stay at this hotel, you have to visit this restaurant. I simply loved it.
Free parking near the hotel, even with vans or minibuses.
Despite the fact that soundproofing could be better, next time in San Sebastián, this will be my first choice.
GGuest UserIt's a little far from the old town, but you can walk or take a bus. The Basque train station is nearby, so it's convenient for going to the French Basque Country. There are shops and bakeries where you can buy fruit and drinks within a few minutes' walk.
The room was compact, but the bathroom was clean and comfortable.
GGuest UserWe came here without a car having got busses from Bilbao. Not easy finding a hotel with a pool and within LaGuardia so worked perfectly. Arguably not a four star but was comfortable and and pool was lovely.
Would recommend for the price
GGuest UserNice hotel close to the city center. Friendly staff. Parking is an issue, if you don’t get to book your space then you have to park outside in a public parking and both are expensive.
The rooms are modern and the swimming pool at the rooftop is useful. Also the spa.
Apakah tawaran yang tersedia untuk hotel 4 bintang di Negara Basque?
Trip.com menyediakan pelbagai promosi dan diskaun untuk hotel 4 bintang. Anda boleh semak halaman promosi untuk melihat promosi yang tersedia pada Trip.com.