Hotel 4-Star di Madhya Pradesh, India

I made a mistake when booking the number of nights, and they didn't care, making me pay for an extra night I didn't stay. In similar situations at other hotels, they canceled the extra night without a problem, regardless of the cancellation policy. In fact, two hotels in India did this on my last trip. This is the hotel in India where I've encountered the least polite reception staff, which is particularly surprising given that India is known for its excellent customer service. Some of the reception staff should read Gandhi's message that's displayed at the entrance to the reception area...they seem to have forgotten it. Otherwise, it's a very good and beautiful hotel; the rest of the staff is fantastic, from the restaurant staff to the very friendly gardener.

We recently stayed at Radisson RED Indore hotel, and the level of service we experienced was truly outstanding. From the moment we arrived until the time we checked out, the entire team went above and beyond to look after us with genuine warmth and care. The staff here are absolute professionals, and a few specific teams deserve special recognition: The Reception Team: Our check-in and check-out processes were seamless. They welcomed us with radiant smiles, handled every request efficiently, and made us feel instantly valued as guests. Special mention: Tarun and Gunjan. The Restaurant Service Staff: Dining staff here was a highlight of our stay. The restaurant team was incredibly attentive, anticipating our needs before we even had to ask. Their impeccable service and dedication to creating a great dining experience did not go unnoticed. Special mention: Hemraj and Aditi. Housekeeping: Our room was kept absolutely immaculate throughout our stay. The housekeeping team's attention to detail, respect for our space, and thoroughness were top-notch. Special mention: Priyanka. It is rare to find a hotel where every single department operates at such a high standard of hospitality. Thank you to the entire team for making our stay so comfortable and memorable. We will definitely be returning and highly recommend this hotel to anyone looking for a flawless stay!

Very good hotel in Gwalior, one of the best I have been to in India. Very clean and nice. 100% recommendable.

Hospitality is good...staff is friendly..and the rooms are clean and well maintained

Nice hotel staying here for sometime already

Hotels are too good to stay with family. Good service by hotels management. Curious about all your concerns and issues. Good with forest and natural enviroent make a mind wow. Cleanliness with great gardens. Food and service in restaurant is too good. Great and unforgettable experience ever.

We had an excellent stay, the hotel is in a prime location. The staff is very good. Priya and kamal were very helpful and cooperative. The hotel is very clean, they also have an excellent inhouse restaurant. Overall a great experience. Highly recommended

We were really looking forward to this hotel. And while it’s in an amazing location and has a whole lot of faded charm, it fell short of expectations. It is very dated and not being cared for at all. Having said that the food is very good in the restaurant which it popular with people visiting the fort.

Overall impressive stay! The check was a bit weird as they take photograph and scrutinise a lot it seems. Room was spacious, reasonably priced, staff was nice. There was a mall nearby as well with many eateries around. Would definitely stay here again

Very nice hospitality offered by Fairfield Marriott Indore, a 4 star Marriott Bonvey property in the heart of the city. Location is decent and breakfast is awesome