Hotel 4-Star di Utrecht Province, Netherlands

Chose this place in Utrecht due to the room size. Location's quite a walk away from the central train station, and room is away from the reception so not much service encountered. Main building of hotel was undergoing renovation works, but other than during check-in the works did not affect us. Room size was good, but the toilet was small. Basic ammenities provided.

Overall, we had a very good stay. The location was excellent, very close to the city centre, and parking was easy and convenient. I also really appreciated the small touches in the lobby, such as sweets, apples and water for guests. These details created a welcoming first impression. The bathroom had a little wasted space and no shelving to put toiletries. Unfortunately, there were some security concerns that the hotel should take seriously. At check-in, our room number was said out loud by the front desk clerk, which should not happen for guest safety and privacy reasons. A second issue was the handling of an additional room key. When I asked for another key, only the room number and name were requested. No ID was checked and no other verification was carried out. That makes it too easy for someone to potentially request access to a room. The most concerning part was that a housekeeper took my active room key with her. If anything had gone missing and that key had been used, I would have had no way to prove that I was not responsible. This felt like a serious staff training issue and something the hotel should fix immediately. With better staff training around room numbers, key handling and identity checks, this could easily be an excellent hotel.

I booked with Trip.com and chose the wrong dates. Upon asking the hotel staff to change it I was informed that trip.com did not allow it and vice versa. I am a business and leisure traveller who travels at least 15 times a year. My business on *********** has never had such a problem. Never using this service again.

Great location close to train station and centre. Unfortunately our towels weren’t changed after a 2 night stay despite requesting this and cups/glasses not cleaned

The location is super convenient, just a few hundred meters from Utrecht Central Station. There's a shopping mall nearby and the canal is also close. The room was quite spacious and the price was reasonable. My only complaint is that the in-room lighting was a bit insufficient.

Great location in a relatively quiet neighborhood. There is a nice coffee aroma coming from the Douwe Egberts factory. A few times there was some noise from the adjacent parking lot, but fortunately that was brief. Clean rooms. The shower had an annoying leak; I had to put a towel on the floor so I wouldn't have to listen to the drips. The shower cubicle itself is very small. The windows have been due for a cleaning on the outside for a while. But those are just minor things. Overall, it was fine and I am considering staying there again next time.

The location is fantastic, with the entrance right on the ground floor of a shopping mall. It's incredibly convenient to just grab some things and take them straight back to the hotel. It's also only about a 5-minute walk from the central station, though you do have to go to the second floor of the mall from the station and then find an elevator down to the first floor to reach the hotel entrance. The staff were amazing, and most of the breakfast items were uploaded (presumably meaning they were readily available or well-presented). The hotel's only drawback is the terrible soundproofing. You can clearly hear people walking upstairs, and even a door closing next door makes the table in the room shake. If you don't mind the noise, this hotel is definitely the top choice in Utrecht.

I stayed here while visiting Utrecht for a rave, and honestly, it was the perfect choice. After an incredible night out, coming back to such a clean, comfortable, and welcoming hotel was absolute bliss. The bed deserves a mention — it was the most comfortable bed I’ve ever slept on! Especially after hours of dancing, it felt like laying in heaven. The room was spotless, the staff were friendly and professional, and the whole place had a really calm, relaxing vibe. I couldn’t have asked for a better place to recharge after such a great event. Highly recommend this hotel to anyone visiting Utrecht — especially if you’re here for a night out and want somewhere peaceful and pristine to crash afterwards!

Facilities: relatively new, easy to use, Hygiene: ok Environment: good environment, relatively quiet. Close to the lake, the sunset is very beautiful Service: rich breakfast, good makeup mirror, not friendly to women. 、ccccv

This hotel is far from the city centre, but there’s a bus from Utrecht Central Station (Bus 73). The hotel was cheaper than hotels in the city centre, that’s why we chose this instead, haha. The room style was retro 1980s, but everything is fully functional, so it doesn’t matter to us. The room size was big too, and there’s a bathtub. Breakfast was quite OK, and since it’s not easy to find anything to do in the morning in Holland since most shops and restaurants are still closed before 10 a.m., we just added this last minute for €19.50/pp. Next time, it’s better to book a room with breakfast when staying in Holland. I always forgot this.