The hotel is great value for money and very clean. The rooms are large, and the bathroom is a good size too. It’s in a great location, only a 5‑minute walk to the bus stop. Bus 130 goes straight to the Old Town in about 15 minutes. Breakfast is good as well, but it’s served in the building next door. The staff are very friendly.
The only thing I didn’t like was the plug sockets they’re hard to reach and there are only two of them.
I had a comfortable stay at this hotel. The check in and check out were smooth, the hotel is located in a great location in the jewish district of Krakow. The room was a bit not to my expectations because I didn’t have the city views as mentioned and it didn’t make sense to pay extra for the balcony. I think at least a chair and a table on a balcony would improve the experience.
Great customer service! Room was a decent size. Breakfast was good. I enjoyed the fact that we can order our eggs how we want vice getting scrambled from the buffet.easy to get Uber and taxi. We walked one night from the town square where the chriatmas market was and it took us about 30 minutes. Short drive to Schindler factory and jewsih walls. About 30 min drive to Salt mine.
The hotel’s location is excellent—just a short 10‑minute walk from the train station and very close to the scenic highlights of the old town. This made exploring the area both convenient and enjoyable.
In terms of amenities, the water pressure / water saving mode could be improved, as the outflow was rather weak and not very comfortable.
On the positive side, the breakfast was outstanding, offering a wide variety of fresh and delicious options that made mornings a real treat.
Recomendado, una experiencia agradable. El hotel es muy bonito, moderno y bien cuidado. La ubicación es tranquila y cómoda, ideal para descansar, pero a la vez bien comunicada para moverse por la ciudad. Sin duda, un lugar recomendable para una estancia agradable.
It's a little far from the old town, but good s to visit other places in Krakow, the Oscar Schindler Memorial, the kazimerz Jewish Quarter, the Viswa River, etc. The hotel facilities are great, but the wifi is often cut off. I'm not sure if it's a temporary phenomenon.
I wish I'd read more reviews on other platforms as what I experienced was common and longstanding. It looked good on paper and was affordable. The first room 107 was at the back with a blocked view and air con that didn't work. After 5 hours a/c at 18 but still at 27 in the room I felt like I was suffocating and got moved (3am). Second room 403 great view but curtains cream. Lit up all night. Then light with dawn. And trams outside along with church bells mean you have to be a great sleeper (I had an eye mask and earplugs but to no avail). All rooms have 2 single beds together and 2 single duvets which I personallydont like. It's definitely not 4*. The location was decent but a schlepp to the old town. Good tram connections.
Advantageous central location, fast access to public transport and city attractions. Charming stay in a historical building with all quite new inside the rooms and in public areas.
Full set of necessary utensils crowned with impeccable friendly service, helpful and welcoming.
Fanciful breakfast with local home-style dishes, - with something new and original every day, and winning hospitality of the staff.
Great experience, highly recommended.
Sangat Baik
100 ulasan
8.7/10
Harga bermula
PLN 241
satu malam
Semak Ketersediaan
Lihat Semua Hotel 4-Star di Lesser Poland
Terokai Ulasan Tetamu Hotel di Lesser Poland
Lihat semua
7.8/10
Good
The hotel is located close to nice parc area and has good transport connection to the city center and Rynek area. Very good breakfast with nice combination of international and local cuisine. Welcoming and helpful stuff should be noted and praised. The room is adequate and cosy with just one note: you should be a slim acrobate or a gymnast to use shower normally, - the bath is nice and spacious, but it would not be easy to take shower comfortly and without having spilled water all around, for XL-and-over persons it is impossible at all. But generally it should not be so gross, and the staying in this hotel is nice, just maybe there should be more local channels on the hotel TV.
Thank you for such a lovely and comfy stay with the outstanding service from the receptionists to the maids, the chefs, the staff, and the mechanic. All my needs and wants fully served perfectly. See you my second home in Krakow❤️❤️❤️
The hotel is clean and comfy, perfectly warm for the freezing temperatures outside. Situated right next to Kraków Grzegórzki train station, it was easy to get to/from the airport and to other places via the train as it connects to the Kraków Główny main station. Staff were helpful, explained where we can go around Kraków. We were given plenty of clean towels, room cleaning service daily. Hair dryer was also provided, with a drinking water dispenser right outside the lift. Only thing would be the shower as it sometimes pulses between slightly hotter and colder water. Was pleasantly surprised when it’s got heated flooring in the shower though!
The Mercure Krakow Stare Miasto instantly impressed me with its beautiful, modern, playful lobby design — highlighted by a replica of Queen Barbara’s dress (wife of King Zygmunt August), complete with a plaque sharing her story. Service was another highlight: the check-in staff were warm and welcoming (one even greeted me in Thai), and homemade snacks were offered at both check-in and check-out. The location is superb, directly opposite Galeria Krakowska, a massive mall with everything from luxury brands to groceries, restaurants, and a food court. It’s also just a short walk from the Market Square, main shopping streets, and the Czartoryski Museum, home to Leonardo da Vinci’s Lady with an Ermine. Wawel Castle and the Kazimierz district are a bit farther, but still manageable on foot with comfortable shoes. My room was clean and comfortable, though a little plain, and the bathroom on the small side. Breakfast was the one weak spot — the food selection was modest, and at peak times the dining room felt cramped, sometimes leaving only counter seating (I recommend going later once the rush has passed). Still, these are minor quibbles. With its inviting lobby, warm and attentive service, and unbeatable location, this hotel is an easy one to recommend.
We had a very cheerful greeting on arrival and were upgraded from a deluxe to an executive apartment. (Not sure why). The apartment was spacious and immaculate with some lovely touches - the foyers were decorated for Christmas with Christmas trees and wreaths. Complimentary water tea and coffee. Coffee cream in fridge. Nespresso machine with selection of nespresso pods. Dressing gown and slippers. We forgot our plug adapter but the receptionist was able to lend us one. The location was perfect. 30 seconds walk from the main square. Being so close meant we didnt need to rush up in the morning. Some nice restaurants/bars on Bracka Street and nearby. Really easy to be able to pop back and get out of the cold for a bit. We didn't use the kitchen area for cooking but you could easily cook yourself a meal with the facilities available and fridge to store food. Our only negative was the bed was very creaky when rolling over which disturbed both of our sleep a little, but overall we don't have any complaints and we would definitely stay again. We had a late flight home and reception were really kind to store our bags so we didn't have to carry them around all day. Thank you.
Advantageous central location, fast access to public transport and city attractions. Charming stay in a historical building with all quite new inside the rooms and in public areas. Full set of necessary utensils crowned with impeccable friendly service, helpful and welcoming. Fanciful breakfast with local home-style dishes, - with something new and original every day, and winning hospitality of the staff. Great experience, highly recommended.
We stayed three nights at the Venetian House Aparthotel. The location is superb. You exit the hotel straight onto the main square Rynek Glowney. The hotel staff were incredibly friendly, and couldn’t do enough to help. We stayed in room 18 which was approached by its own little balcony overlooking the restaurant downstairs. We didn’t use any of the facilities of the hotel, because we had day trips booked and we knew that we would have early starts on all the days. The room itself was clean, warm, furnished nicely, with comfortable beds and masses of pillows to choose from. It had a small kitchenette with a sink, hob, microwave and fridge. The bathroom was modern and the shower was hot and very powerful. A real treat at the end of a day after many, many steps around Krakow and surrounding areas. We loved our stay and we will definitely return.
Great stay here for the days over Christmas. The staff were all friendly and helpful. Had the set Christmas Dinner booked at the restaurant and it was exceptional. The rooms were extremely comfortable, spacious and clean. The location was close to the Barbican, extremely well positioned for the train station and easy walk to other areas of Kraków. Would highly recommend this hotel.
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