Hotel 3-Star di Samarkand Region, Uzbekistan

Beautiful hotel with a wine cellar downstairs, conveniently located 12 minutes' walk from the train station. However, it's a 20-minute taxi ride to the city center. On the downside: it was cold! There was no heating in the room, and we froze at night! (It was 10 degrees Celsius outside, so naturally, it was cold inside too). Our room faced the road, and the noise insulation was terrible! We could hear everything from the street and the corridor! There was a cigarette smell in the room! It seemed like someone had been smoking, and despite airing it out, the smell wouldn't go away! We asked to change rooms but were refused, told there were no other rooms available! Very unpleasant! We did extend our stay by 6 hours for half the price, which was a plus. Pros: The room had everything advertised, including a bathrobe – though only one, even though I booked for two people. The shower was broken; both showerheads (the rain shower too) seemed clogged, and water came out from the side on both, making it very inconvenient to shower. There were only two pillows; four would have been better. Other pros: Decent breakfast with coffee from a machine. The hotel is beautiful, and the rooms are clean and cozy. There's an ironing board and iron in the hallway. The beds are comfortable.

The hotel itself is nice. It’s in a quiet location with decent facilities. However,our room is just fair size.The breakfast was healthy with good variety, and the staff (especially the young lady serving) spoke excellent English. We enjoyed our 3-night stay until checkout. When we asked for the required proof of accommodation to leave the country, the staff told us there was a customs registration issue on our entry (which I later confirmed was false). Despite them pretending to try and fix it, we left empty-handed. Because of this delay, we missed our pre-booked coach to Bukhara and lost UZS 585,000 in total (UZS 195,000 per ticket for three people). Every other hotel we stayed at in Tashkent and Bukhara provided the E-Mehmon registration without delay. I really don't understand why this hotel makes a routine procedure such a huge technical problem. It was their mistake which caused our financial and time loss.

Location of the address is inaccurate. Taxis tend to stop at opposite the road. Signage is very small. Need to pay attention to see the blue signage. I like to quietness and quaintness of this hotel, but bathroom facilities wise, it not fulfilling the basic needs of a traveller because of the shower facility. Otherwise, Environment is good, i like especially the outdoor seating space at ground floor. The hot water in the bathroom is very inconsistent. Water flow is very low from the shower head. Sometimes water get very hot and almost burnt my skin many times. Bathroom is very cramp very difficult to get even a proper shower. The staff did their best they can to clean up the place, fix the shower head and offer good service. But the facilities of the shower room needs proper maintenance and servicing, inconsistent hot water supply is frustrating.

The hotel is in a very nice location; the most important tourist attractions and markets are within walking distance. The staff are wonderful people. The only thing I wasn't happy with was the breakfast buffet; the options weren't sufficient for someone of Turkish origin.

Великолепный отель, очень гостеприимный, удобное расположение. Красивые интерьеры, в комнате все безупречно, все работало как надо. Утром был континентальный завтрак, фрукты, соки.

Nifal is a great new hotel. I spent 3 nights there. What you see in the pictures, is what you get, even better once you see it in person. Amazingly clean, tastefully decorated, high ceiling, two bottles of water, toothbrush, sleepers, and best of all, you’re asked to take your shoes off and place it on a shoe rack by the room. How cool is that? (speaking of cleanliness) Farrux at the front desk speaks English well, very kind and helpful young man. Breakfast is plenty full and individually served at a desire time. Kitchen staff greets you with a smile every morning. Hotel is about 10-15 minutes walk from the popular tourist attraction. Couple of restaurants close by with their specialty kebab (chicken, lamb and beef), they also serve beer and wine.

The staff at this hotel were all incredibly kind and helpful. Not only the front desk staff, but also the housekeeping staff were extremely caring and helped me a great deal during my stay. Unfortunately, I became ill while staying at the hotel. The staff arranged for a doctor to come and see me, regularly checked on me, and asked if there was anything they could do to help. Their kindness and care meant so much to me, especially when I was feeling unwell and vulnerable. The bed and the room were exceptionally clean, the interior was beautiful, and the hotel was very comfortable. Above all, this is a wonderful hotel filled with genuine warmth and hospitality. I would highly recommend this hotel to anyone visiting the area.

Great hotel with a delicious and filling breakfast. The front desk staff are always fantastic at answering any questions, from where to go and how to get there, to where to have dinner – they know everything! We really enjoyed our stay, thank you! ☀️

The staff were incredibly friendly, making my stay very pleasant. The breakfast had a great variety of options, which was a plus. Having a mini-market right in front of the hotel was super convenient for quick purchases. It's also close to all the main tourist spots, which is handy. Even though it's on a narrow street, taxis can still get through, so that wasn't an issue. The only minor point was that the shower water pressure was sometimes low, and at other times it was too hot, but it was still usable, so I have no real complaints.

I stayed one night at this hotel and it was absolutely beautiful, very luxurious. It was a bit tricky to get there as the main street was blocked by a large pile of construction sand, which made it difficult for the taxi to pass. The room was clean, with fresh linens, and all amenities were provided, including tea, coffee, and water. I do have a few suggestions: it would be great to have teaspoons in the room as there was nothing to stir with. Also, I found the lighting a bit dim and would have liked a larger mirror. I particularly enjoyed meeting Maya at breakfast; the buffet spread was beautifully presented, and you could really feel the homemade care for the guests. Everything was delicious, and Maya even made me a latte.