Hotel 2-Star di Louisiana, United States

When I entered the room, the undeniable smell of urine perfumed the air. I looked for the source and, while getting in bed, I found it. It was the MATTRESS!!!!! I ask to place us in another room, which was accompanied with an apology. In the other room, it smelled less urine-like. YET, I lifted the blanket and noticed 2 DIRTY, I MEAN DIRTY, SOCKS that had been there since who-knows-when!!!!! This meant that the sheets were not cleaned, either!!!! We had to leave!!! This was an emergency trip and we will NEVER go here again!!!

The service at the hotel was good the hotel was around all the food places to eat the room was so clean When I come back to New Orleans I’m going to book the same hotel

I booked this Americas Best Value Inn & Suites @ Lake Charles I210-Exit-5. There was NOTHING that was comparing to a suite. In fact, it is more like a motel class. There were several factors that made us NOT HAPPY staying here, and will probably will not stay here in future. I am explaining why I rated this hotel/motel below its class: (a) first the hotel is on ”cheap” side. The towels provided were very limited, and there was no towel for the floor. The lighting in the room, as well as thru-out the property was annoying. Everywhere I see bright florescent day-time white light, so bright. The room has this same light from ceiling down. It was so bright, no adjustment. It's hard for a person to sleep, while the other person is awake and needs light. The room is a lacking several fundamental items for a hotel, no coffee machine. The shampoo/soap provided were some sample 1-person ones. The ”breakfast” area was a joke. The only thing proved was coffee, that were not good at all. Yet, trip.com's reservation had me selected either room with or without breakfast. So, I booked with breakfast. But there was nothing provided. I asked the receptionist, he said, they don't have breakfast, just coffee. The plus side was that, they provided a good size refrigerator. And they have the microwave in the 'breakfast” area. Although it seemed a recently built hotel, but it's just a basic motel, lacking basic necessity items in hotel room. Overall, I would not stay here again.

The price of this hotel is relatively high, about 15 minutes drive from the city, but don't stay on holidays or weekends. The price of my stay on Saturday is double that of Monday (¥530 and ¥1100)

A great place to relax and some alone time. Wish they clean the floor thoroughly as my feet get dirty.

After a change of plans we ended up with an extra night in New Orleans before flying out, so we chose to stay near to the airport to make the following day easier. We caught the airport bus 202, which we had taken from the airport to downtown 3 days earlier, which dropped us on Veterans memorial Blvd. From there it was a 10 min walk to Comfort Inn. There are not many facilities nearby, but the hotel has snacks etc for sale, and a good breakfast included. The room was roomy and clean. The TV had Netflix and the bed was very comfortable. We enjoyed the pool and relaxing that evening. If you stayed at this hotel, it would be very easy to take the bus (202 or E1) into New Orleans for sightseeing. We took the free shuttle to the airport the next day. This is a great hotel and is well connected to the city and airport by shuttle, bus and Uber.

This motel is special: I’m a motel fan and it is the first motel I’ve ever see that goes with an elevator! it gave me both a surprise and delight that I could easily carry my luggage to the second floor. You can tell the owner knows how to do business: it’s TV is even larger than the one I lived in downtown NOLA—and most important of all, the TV is working very well. Before switching to this motel, I lived in Aloft New Orleans Downtown for 3 nights, with nightly rate above $200, yet I felt quite inconvenient because Aloft lacked this and that. So really, amenities can be new or old, but the sense of the owner to invest in essentials to provide convenience does not necessarily mean that these things have to be “fancy” (but useless). While I wouldn’t say the level of cleanliness was also super—it was ok (though the blankets could have been nicer)—but overall in the world of motels, this one makes me feel that the owner does intend to offer you some needed service.

The location was near lots of restaurants so we didn't have to go far to find a place to eat. They were doing construction but it wasnt too bad. The room was upstairs and it was ok. I had to go ask for more towels. The guy at the desk said there were 2 in the room. I told him we had 4 people in the room. He double-checked to be sure then he gave me 2 washcloths and 2 towels. There was only 1 small towel to use on the bathroom floor after stepping out of the shower and 1 roll of toilet tissue, 1 bag that goes in the ice container. They have the bare necessities so if you need any extras you will have to ask the front desk to request more. During breakfast the 1st day, it was around 8:20 and they was no waffle mix at all. The waffle iron was there but no mix. The second day I didn't even bother to go to breakfast. The staff was cordial. The stay was ok for the time I was in town. I dont think I would choose it for my family to stay, maybe just myself alone.

Do not expect a five star stay at that historical place - expect a decent hotel, with one or other ”discrepancies”. The staff was at the check in and on the check out - verry verry friendly, already given some informations, about places to go and what is not worth to go. The room cleaness - was okay - the Hotel itself, they know, that they cannot - and i think they don´t want to match with big groups. A big advantage is a free parking space at the road, the Hotel itself, was quiet during night! Close to the Hotel - there is a starbucks coffee for breakfast . All in All - if you want to stay - as it was in former times - stay there.

Nice stay, staff very helpful, rooms comfortable and clean. I like this pleace.