Hotel 5-Star di Hawaii, United States

A typical American garden-style hotel with an elegant lobby and a large-scale three-dimensional swimming pool. There are many types of restaurants to choose from, among which Tidepools restaurant has a unique South Island flavor and is worth recommending. Reservations are required in advance. The room is large, but the facilities are too simple. It is best to bring all personal items with you. The overall evaluation is simple and luxurious.

We stayed in an ocean view room. It was very close to the sea, and the view from the lanai was absolutely stunning. I think it was one of the ocean view rooms with the best views, being so close to the ocean. I'm very grateful that we were allocated this particular room. The housekeeping staff were also very friendly and pleasant, which made our stay enjoyable. The location was also excellent, close to the Duke Kahanamoku statue in the heart of Waikiki. The only downsides were that there was no explanation about the resort points we were supposed to receive as part of our stay. Also, we booked three rooms for six people, but due to their system, we could only process payment for one room at a time. This meant I couldn't use the same credit card for the second room and had to scramble. I'd recommend bringing enough credit cards for each room you book. These two minor issues were a bit disappointing, so I deducted one star from the service rating.

Kona Village is just the best! When we arrived we were taken on a cart tour of the resort by the bellman Shanen, who dropped us off at “Hale 1” - one of only two legacy hales. At our first turndown service, the housekeeping staff left an entire collection of 7 refrigerator magnets. The outstanding service continued at the activity shed Kilo Kai, where one day Cam took us out on a private snorkeling expedition and the next day ‘Pu took me out canoe paddling and set me up on a stand up paddle board. We attended the Island Roots dinner the night of our arrival - the food was excellent and we were all seated at one table so the interactions with the other guests were easy and pleasant. Staff members Jose and Daniela dined with us, as if welcoming us to their home. We were there to celebrate my wife’s milestone birthday, and when we arrived at our room late that night they left a bottle of champagne and mini birthday cake for us. The pools and on site restaurants were great. All around excellent from start to finish.

Location: The hotel's location is excellent, making it convenient to get to the beach or other attractions. The valet service was also very good. Ambiance: The environment is great; you can see both the sunrise and sunset. Enjoying the breeze on the balcony while watching the sunset in the evening was incredibly relaxing. Facilities: Some facilities were under maintenance when we visited, but we didn't use the hotel's facilities much anyway, so it was fine. The only minor drawback is that the public areas are a bit small, which doesn't quite give it the feel of a resort. Hygiene: Very clean. The hotel's newly renovated style is also very minimalist. Housekeeping cleaned all used dishes and cooking utensils daily, which was a big plus.

During my honeymoon trip with my wife, I stayed on the Club floor, with exclusive check-in on the 8th floor. The service was excellent, and the restaurant downstairs also had a stunning view. It was really a perfect experience.

First off, I have to commend the hotel's service; it was absolutely excellent. We arrived at 9:30 AM, and when we went to drop off our luggage, the staff had our room ready for us already, which was a really nice touch! However, the facilities genuinely don't measure up to a 3-star hotel back home. The entire resort is quite small and pales in comparison to the Hilton's grounds. For over 6,000 RMB a night, it was really just mediocre.

The view of the hotel facing the sea is very beautiful, and the view of the Makai golf venue next door is also beautiful. The hotel windowsill can look at the sea, and many people surf every morning and evening. Valet parking and resort fees need to be paid to the hotel separately, but are good value for money. The device is indeed out of date, it is still the charger for iphone4, but you can go to the supermarket in Princeville Center to rent a DVD. Soak in the hotel and don't want to go anywhere.

I can recommend this hotel. There are a lot of extra fees that you have to pay for example 37$ per day for a resort fee and 35$ per day if you want to park your car. So for 4 nights we ended up paying almost 400 dollars at the check out only for fees and taxes. Other than that we really enjoyed our stay. The location is great right by a beautiful beach where you can rent snorkeling gear (for free) and swim with fish and turtles! It also offers a lot of complementary activities and a good (although not amazing) breakfast buffet. All in all we felt very relaxed there and would come back.

Loved the pools (they are huge and all connected) and the breakfast buffet is delicious. Everything is beautiful around the hotel, the ocean views and the sunsets are marvelous. The hotel is really nice and the staff is so friendly. the rooms are clean and spacious, and the hotel is really near from the Wailea shops where you can find everything (there is an ABC store there)… We loved it!.

The room is smaller than expected, and the suite has only one bathroom. The service is average, and the environment and facilities are very good. In short, there are not many surprises.